UAT Analyst

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

We have a need for a UAT analyst to support one of our FSP clients!! 

This position is accountable for the User Acceptance Testing (UAT) process for IRT systems.

Through UAT, you will be key to the clinical trial process by are ensuring quality and proper functionality in a highly critical system.

While following an established process, you’ll also be expected to make suggestions and deploy new ways of working that create efficiencies while maintaining effectiveness. 

We are therefore seeking candidates with a unique mix of experience and openness to improvements. 

• While working with the study-responsible RTSM Manager, develop an understanding of IRT requirements for the trial
• Apply that understanding of the requirements and trial to create a Testing Plan and Tests that will rigorously stress the IRT system built by the IRT suppliers
• Identify and resolve issues identified during the testing process
• Create and store documentation of these tasks
• Track trends identified in UAT with the goal of identifying problematic areas that can be proactively addressed to prevent recurrence
• Strong knowledge of the clinical trial process, especially with randomization and trial supply management (RTSM) activities and systems
• Experience with testing or validation activities in the clinical trial environment
• Familiarity with testing tools, such as HP-ALM, qTest, jira
• Ability to identify issues and problem solve independently while in a complex environment

Required:

• Bachelor’s degree (University degree) or equivalent
• At least 2-3+ years of operational experience in clinical trials
• Knowledge of clinical development processes, global clinical operations, and strategic planning
• Strong systems validation experience and knowledge
• UAT and test script writing experience
• System requirement gathering experience 
• Experience with System Release Management, Automation, and Maintenance
• Passion for digital technologies and how they are implemented into clinical studies
• Effective written and verbal communication skills
• Good presentational and motivational skills

Preferred:

• Prior experience working for a Pharmaceutical company or CRO
• Ability to assess eCOA / ePRO or other clinical technology needs for new studies, including on-boarding of new vendors 
• Knowledge of industry best practices for vendor management
• Experience with self-service providers, digital platforms, and related technologies
• Experience in process improvement and working on related initiatives
• Solid project management skills and the ability to lead meetings

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.