JUMP TO CONTENT
Person in army clothing writing on paper with a pen

From Infantry Soldier to ICON Associate Project Manager: Charlie's Story

Posting date: 01/08/2024
Author: Inside ICON

ICON is proud to introduce Charlie Kouri, a dedicated veteran who has recently joined our team as an Associate Project Manager through the Veteran Leadership Transition Program (VLTP). Charlie brings over 20 years of service in the Army, including roles as an Infantry Soldier and Career Counselor, to his new position.

Learn about Charlie's military experiences, his transition to the civilian workforce, and how he's applying his unique skillset at ICON. 

A Calling to Serve

The events of 9/11 deeply impacted Charlie's decision to join the military. Witnessing the tragedy unfold solidified his desire to serve his country. Additionally, he felt a strong urge to take control of his future and embarked on a rewarding military career.

Memorable Milestones

Charlie's service was marked by several significant experiences. He met his spouse, with whom he's shared over 18 years of marriage, forged lasting friendships, positively influenced others' careers, and even jumped from airplanes at night! He also participated in three deployments to Iraq and traveled extensively around the globe.

Transitioning with Focus

While Charlie had a general plan for his transition, he acknowledges the limitations of military-provided resources in fully preparing veterans for the civilian job search. He highlights the significant time, effort, and dedication required, which can be a surprise to transitioning veterans. However, Charlie proactively tackled his transition by pursuing project management certifications and actively networking. He emphasizes the importance of translating military skills into civilian language during the job search process.

Supportive Environment

Charlie has experienced a smooth cultural transition at ICON. The company's patient, understanding, and welcoming environment has facilitated his adaptation to the civilian workplace. His colleagues and employers have been supportive, appreciating his military service and offering guidance as he navigates his new career path.

Empowering Resources

Veteran organizations, mentorship programs, and family support proved invaluable during Charlie's transition. He specifically mentions Vets2Pm as a resource that significantly aided his transition process. While acknowledging the availability of resources, Charlie emphasizes the need for improved guidance on translating military experience into civilian applications. He commends the ICON VLTP program for recognizing the learning curve veterans face and taking a chance on their unique skillsets.

Advice for Fellow Veterans

Charlie has valuable advice for transitioning veterans: 

  • Utilize Tuition Assistance: Maximize your military benefits by completing relevant certifications before leaving service. 
  • Seek Internship Opportunities: Pursue paid internships or apprenticeships with reputable companies offering veteran programs. Start this process as early as possible 
  • Embrace New Terminology: Recognize that civilian and military workplaces have different vocabularies. Translate your skills and experiences into the language used by potential employers.

Looking Forward

Charlie emphasizes that there is no one-size-fits-all approach to transitioning from the military. His experiences, both positive and negative, have prepared him for his current role at ICON, and he expresses his satisfaction with his career path.

Addressing a Shared Misconception

While Charlie hasn't personally encountered misconceptions, it's important to acknowledge a common one: that veterans lack the skills and experience needed for civilian careers. The reality is, veterans possess valuable transferable skills and experience directly applicable to a wide range of civilian jobs. Charlie's story exemplifies the valuable contributions veterans can make to the civilian workforce. ICON remains committed to supporting veterans through programs like the VLTP, helping them thrive in their new careers.

List #1

Related jobs at ICON

Trial Delivery Manager - Remote

Salary

Location

Canada, Burlington

Location

Sao Paulo

Montreal

Mexico City

Burlington

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Project Management

Job Type

Permanent

Description

WWe are currently seeking a Trial Delivery Manager to join our diverse and dynamic team. As a TDM at ICON, you will be responsible for leading and coordinating project activities, ensuring that projec

Reference

JR142719

Expiry date

01/01/0001

Brandon Pupek

Author

Brandon Pupek
Read more Shortlist Save this role
Program Manager, Clinical Data Science

Salary

Location

US, Blue Bell (ICON)

Location

Tennessee

North Carolina

Blue Bell

Remote Working

Office or Home

Business Area

ICON Strategic Solutions

Job Categories

Clinical Data Management

Job Type

Permanent

Description

We are currently seeking a Program Manager, Clinical Data Science to join our diverse and dynamic team. As a Program Manager in Clinical Data Science at ICON, you will play a crucial role in overseein

Reference

JR143178

Expiry date

01/01/0001

Jamie Pruitt

Author

Jamie Pruitt
Read more Shortlist Save this role
Clinical Research Associate

Salary

Location

Regional Puerto Rico (PRA)

Location

Puerto Rico

Remote Working

Office or Home

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

We are currently seeking a Clinical Research Associate to join our diverse and dynamic team at ICON Plc. As a key member of our research department, you will be responsible for overseeing and coordina

Reference

JR142571

Expiry date

01/01/0001

Magda Obregon

Author

Magda Obregon
Read more Shortlist Save this role
Digital Media Buyer

Salary

Location

US, Blue Bell (ICON)

Location

Multiple US Locations

Blue Bell

Remote Working

Office or Home

Business Area

ICON Full Service & Corporate Support

Job Categories

Patient Recruitment

Job Type

Permanent

Description

We have an incredible opportunity for a Digital Media Buyer to join ICON’s Patient Recruitment Solutions (PRS) digital team. The Digital Media Buyer is responsible for digital advertising deployment,

Reference

JR143656

Expiry date

01/01/0001

Tallulah Pierre Read more Shortlist Save this role
View all
List #1

Related stories

Headshot image of male
Shaping the Future of Patient Safety: A Conversation with Hassan Aljobori

Teaser label

Our People

Content type

Blogs

Publish date

02/05/2026

Summary

Shaping the Future of Patient Safety At ICON, patient safety is the foundation of everything we do. Hassan Aljobori, Director of Pharmacovigilance, shares his journey through nine years of growth

Teaser label

Hassan shares his career journey, advice for building a career in pharmacovigilance, and what sets ICON apart as an employer.

Read more
Izabella's Journey Back to ICON

Teaser label

Our People

Content type

Blogs

Publish date

01/26/2026

Summary

Sometimes the best way to recognise what you have is to experience life without it. For Izabella Grimaldi, a Clinical Research Associate II based in Brazil, that realisation came after seven months wo

Teaser label

Izabella shares what makes our culture, leadership, and opportunities worth coming back for.

Read more
Asian female looking through microscope in lab
Understanding CRA, CTA, and SMA Roles in Clinical Research

Teaser label

Industry

Content type

Blogs

Publish date

01/20/2026

Summary

Understanding the Difference Between CRA, CTA, and SMA Clinical research job titles can be confusing, particularly for those new to the industry. Acronyms such as CRA, CTA and SMA appear frequentl

Teaser label

This guide explains the differences, responsibilities, and how each role supports clinical trial delivery.

Read more
View all
List #1

Recently viewed jobs

View Jobs

Browse popular job categories below or search all jobs above