From Infantry Soldier to ICON Associate Project Manager: Charlie's Story
ICON is proud to introduce Charlie Kouri, a dedicated veteran who has recently joined our team as an Associate Project Manager through the Veteran Leadership Transition Program (VLTP). Charlie brings over 20 years of service in the Army, including roles as an Infantry Soldier and Career Counselor, to his new position.
Learn about Charlie's military experiences, his transition to the civilian workforce, and how he's applying his unique skillset at ICON.A Calling to Serve
The events of 9/11 deeply impacted Charlie's decision to join the military. Witnessing the tragedy unfold solidified his desire to serve his country. Additionally, he felt a strong urge to take control of his future and embarked on a rewarding military career.
Memorable Milestones
Charlie's service was marked by several significant experiences. He met his spouse, with whom he's shared over 18 years of marriage, forged lasting friendships, positively influenced others' careers, and even jumped from airplanes at night! He also participated in three deployments to Iraq and traveled extensively around the globe.
Transitioning with Focus
While Charlie had a general plan for his transition, he acknowledges the limitations of military-provided resources in fully preparing veterans for the civilian job search. He highlights the significant time, effort, and dedication required, which can be a surprise to transitioning veterans. However, Charlie proactively tackled his transition by pursuing project management certifications and actively networking. He emphasizes the importance of translating military skills into civilian language during the job search process.
Supportive Environment
Charlie has experienced a smooth cultural transition at ICON. The company's patient, understanding, and welcoming environment has facilitated his adaptation to the civilian workplace. His colleagues and employers have been supportive, appreciating his military service and offering guidance as he navigates his new career path.
Empowering Resources
Veteran organizations, mentorship programs, and family support proved invaluable during Charlie's transition. He specifically mentions Vets2Pm as a resource that significantly aided his transition process. While acknowledging the availability of resources, Charlie emphasizes the need for improved guidance on translating military experience into civilian applications. He commends the ICON VLTP program for recognizing the learning curve veterans face and taking a chance on their unique skillsets.
Advice for Fellow Veterans
Charlie has valuable advice for transitioning veterans:
- Utilize Tuition Assistance: Maximize your military benefits by completing relevant certifications before leaving service.
- Seek Internship Opportunities: Pursue paid internships or apprenticeships with reputable companies offering veteran programs. Start this process as early as possible
- Embrace New Terminology: Recognize that civilian and military workplaces have different vocabularies. Translate your skills and experiences into the language used by potential employers.
Looking Forward
Charlie emphasizes that there is no one-size-fits-all approach to transitioning from the military. His experiences, both positive and negative, have prepared him for his current role at ICON, and he expresses his satisfaction with his career path.
Addressing a Shared Misconception
While Charlie hasn't personally encountered misconceptions, it's important to acknowledge a common one: that veterans lack the skills and experience needed for civilian careers. The reality is, veterans possess valuable transferable skills and experience directly applicable to a wide range of civilian jobs. Charlie's story exemplifies the valuable contributions veterans can make to the civilian workforce. ICON remains committed to supporting veterans through programs like the VLTP, helping them thrive in their new careers.
Sign up for post alerts
ICON & You
The potential of together.
Careers that improve the lives of patients, our clients and each other. Are you ready to make a difference?
View jobsRelated jobs at ICON
Salary
Location
Miami, FL
Location
Miami, FL
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
What will you be doing?Works on multiple trials within the Cross Therapeutic areas - Start up focus Collaborate with country operations teams to identify, select, and activate clinical trial sites in
Reference
JR142765
Expiry date
01/01/0001
Author
Monica HawkinsAuthor
Monica HawkinsSalary
Location
US, Blue Bell (ICON)
Location
Blue Bell
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
The L-LTM role will be accountable/responsible for ensuring top-quality end-to-end trial delivery at a country level, managing the consistency of Local Trial Management duties and processes. The L-LT
Reference
JR142774
Expiry date
01/01/0001
Author
Monica HawkinsAuthor
Monica HawkinsSalary
Location
US, Blue Bell (ICON)
Location
Burlington
Blue Bell
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Data Management
Job Type
Permanent
Description
We are currently seeking a Clinical Data Coordinator I to join our diverse and dynamic team. As a Clinical Data Coordinator at ICON, you will play a pivotal role in designing and analyzing clinical tr
Reference
JR142597
Expiry date
01/01/0001
Author
Brendan HoeyAuthor
Brendan HoeySalary
Location
Mexico, Mexico City
Location
Mexico City
Remote Working
Office Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
We are currently seeking a Site Management Associate II to join our diverse and dynamic team. As a Site Management Associate II at ICON, you will play a vital role in supporting the management and mon
Reference
JR142261
Expiry date
01/01/0001
Author
Ana TelloAuthor
Ana TelloRelated stories
Teaser label
IndustryContent type
BlogsPublish date
01/20/2026
Summary
Understanding the Difference Between CRA, CTA, and SMA Clinical research job titles can be confusing, particularly for those new to the industry. Acronyms such as CRA, CTA and SMA appear frequentl
Teaser label
Inside ICONContent type
BlogsPublish date
01/05/2026
Summary
Interviewing at ICON: What to Expect Applying for a new role can feel uncertain, particularly when recruitment processes use digital tools or assessments that may be unfamiliar. At ICON, we want ca
Teaser label
Inside ICONContent type
BlogsPublish date
01/05/2026
Summary
What is an Applicant Tracking System (ATS)? An Applicant Tracking System (ATS) is software used by organisations to manage the recruitment process from job posting through to hiring. It acts as a
Recently viewed jobs
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON