Advanced Solutions Designer

At ICON, we are passionate about transforming clinical development and driving better outcomes for patients through innovation. We are currently seeking an Advanced Solutions Designer to join our global team. This role sits at the intersection of user experience, data, and technology—helping to shape the future of decision-making in healthcare and life sciences.

You will work fully outsourced to a Top Pharmaceutical sponsor company in this role. With a user-first approach, you will help build intuitive, scalable solutions that reduce the complexity of data interpretation—ensuring that insights lead to action.

What You’ll Be Doing:

• Collaborate cross-functionally to understand user needs, business goals, and technical requirements.
• Develop low-fidelity prototypes, mockups, user stories, and process flows.
• Translate complex data into accessible insights and user requirements.
• Partner with IT, data science, and other technical stakeholders to build fit-for-purpose solutions.
• Capture and advocate for customer needs, using design thinking methodologies.
• Continuously iterate on solution designs based on user feedback and testing.
• Align with sponsors SOPs, ICH-GCP, regulatory policies, and local requirements.

What We’re Looking For
We’re seeking curious, solution-focused professionals who thrive at the intersection of business, technology, and design.

Essential Requirements:

• Bachelor’s Degree required.
• 3–5 years' experience in Design Thinking, UX/UI prototyping, or system requirements gathering.
• Strong data fluency, with experience in data analysis or engineering.
• Exceptional communication skills, able to translate technical detail for diverse audiences.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.