Business Analyst I

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role: Business Analyst I

To be successful in the role, you will have:

The Business Analyst Will Be Responsible For The Following

• Collaborate with stakeholders to gather functional and non-functional requirements.
• Create requirements and specifications documentation.
• Create features and user stories that include acceptance criteria.
• Ensure and provide evidence of traceability from high-level requirements through to software requirements/specifications.
• Work with Software Developers and QA Engineers to troubleshoot issues.
• Create application and data workflow diagrams.
• Communicate priorities and status to internal stakeholders.
• Collaborate with customers to understand requirements and issues.
• Work with internal stakeholders to help clarify requirements and ensure that product delivery adheres to requirements.
• Work with Software Developers in interpreting requirements during design, development, and unit testing phases.
• Work with QA Engineers on test plans and test cases.
• Facilitate resolution to requirements conflicts between stakeholders.
• Deliver quality work while operating as a team player.
• Identify areas for improvement and contribute to solutions.
• Other duties as assigned.

Skills

• Experienced in system design, analysis, and requirements gathering.
• Knowledge of key elements of effective software requirements and specifications.
• Great knowledge of IT processes and willingness to constantly update knowledge.
• Inbuilt ability to multi-task, working on more than one issue simultaneously.
• Strong character under pressure with an excellent work ethic and professionalism.
• Self-starter; resourceful.
• Strong sense of responsibility and ownership.
• Effective communicator with excellent written and verbal communication skills; good listener with strong interpersonal skills.
• Excellent presentation skills with demonstrated ability, experience, and presence to credibly engage a wide range of stakeholders including clients and potential clients.

MINIMUM EDUCATION AND QUALIFICATION REQUIREMENTS:

• Bachelor's degree in Computer Science, Information Systems, Business, or other related discipline.
• Strong knowledge of Clinical systems & processes.
• 5+ years' IT experience as a BA.
• High level of professionalism and confidentiality when working with staff, projects, and proprietary information.
• Excellent verbal and written communication skills.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.