Business Continuity Program Coordinator

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role: Business Continuity Program Coordinator

Role is the support and coordination function of the Global Business Continuity program where you will assist the Program Manager and Global BC Team Leads with the necessary support, input and administrative assistance in all aspects of the BC program.

• Recognize, exemplify and adhere to ICON's values which center around our commitment to People Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
• Ability and willingness to travel at least 25% of the time (international and domestic: fly and drive)
• Knowledge of ICON Plc Business Continuity SOPs/WPs, and Business Continuity Good Practice Guidelines. 
• Assist with the development, maintenance, or implementation of business continuity and recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity procedures.
• Assist with the implementation of the Business Continuity Management Software (BCMS). 
• Assist Program Manager and Global BC Team Leads with:
• Analysis and assessment of key business processes via Business Impact Analysis
• Definition of critical time sensitive functions
• Design, development and documentation of department BC plans
• Assist with the training / awareness for business partner associates and BC participants.
• Assist with the support to management and stakeholders when a business interruption occurs that may require the activation of the BC Plan, including providing 24x7 on-call support.
• Assist with client and sponsor audits as it relates to Business Continuity.
• Other duties as assigned in supporting any activities or responsibilities lead by the Facilities function.

What you will need:

• Degree preferred
• 3+ years’ experience in a similar role
• Flexible hours required
• Solid knowledge of Microsoft Business Suite, especially Word, Excel, Outlook and PowerPoint
• High level of attention to detail
• Personable, able to build rapport with internal stakeholders with ease
• Ability to work unsupervised and with limited direction
• Excellent organizational, written and verbal communication skills and ability to interact with all levels of personnel

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture -one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.