Client Relationship Manager - Payer/ Market Access Analytics

Client Relationship Manager - Payer and Market Access Analytics - US - Remote

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Symphony Health, part of the ICON plc family, is a team of curious thinkers and intellectual problem solvers driving the healthcare data industry forward. We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients -- life science manufacturers, payers, and providers -- have today, as well as those they’ll have tomorrow. Together, we can help patients get the right drugs at the right times.

The Client Relationship Manager: Payer / Market Access Analytics is part of the Custom Analytics team. The role is responsible for the execution of the Payer Analytics projects.

What You Will Do:

• Participate in the development of a consulting organization specializing in solutions-based product support, market strategy development, analytics and consulting services within the Payer Analytics arena

• Execute customer service and support initiatives relating to Payer Analytics products and projects. Implement context solutions (such as dashboards, executive summaries, audits and query tools) in conjunction with customer needs. Assist in the implementation of advanced modeling that addresses payer contracting and rebate optimization

• Plan and manage workflow to ensure attainment of departmental objectives. Maintain current knowledge of regulations, standards and processes to ensure thorough understanding of the business landscape

• Actively engage in supporting management and employee development programs in the Payer Analytics space

• Develop and maintain internal and external relationships to include client groups, other ICON/Symphony business units, managed care organizations, industry and trade associations, government relationships, customers and vendors as required.

• Engage in outside activities consistent with the company’s industry and community responsibilities.

Your Profile:

• Bachelor's degree in business, sales or marketing or equivalent required

• A minimum of three years experience in a managed market or analytical capacity in a managed care or pharmaceutical managed care organization or a minimum of three years experience working with payer or market access data deliverables required.

• Superior written communication skills, one-on-one and group presentation skills required.

• Strong computer skills with emphasis on Microsoft office suite required.

• SQL experience not necessary, but preferred

• Live in the US and have ability to travel up to 10%

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply