Clinical Operations Lead
- United States
- ICON Strategic Solutions
- Clinical Trial Management
About the role
This vacancy has now expired. Please click here to view live vacancies.
As a Clinical Operations Lead, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
The Clinical Operations Lead supports the Clinical Trial Manager/operational team in execution of the trial (s). The position includes direct liaison with CROs and other ancillary vendors, as appropriate, to manage relevant trial(s) operational tasks. The Lead maintains effective communication with project team through oral and written correspondence, status reports to ensure alignment with study timelines.
Essential Functions of the Job (Key responsibilities)
- Assist in the review, development and writing of clinical trial documents and manuals, including but not limited to study manuals, laboratory or biomarker plans, and other supporting documents.
- Create Master ICF template and review/approve site changes (in consultation with legal, safety when warranted). Update template for new risks and new amendments information.
- Participate in the feasibility and evaluation of investigative sites; working closing with the Clinical Trial Logistics group.
- Coordinate and monitor activities at investigational sites; review monitoring trip reports and support the US monitoring organization.
- Assist in the development and management of study timelines and priorities, including recruitment tools/strategy and patient retentions plan.
- Plan and organized meetings with team support (eg. investigator/coordinator meetings, DMC, SMC, safety call, etc.).
- Assist in the development of the IP and co-medication strategy (Quantities, labels, depots, tracking, etc.) working closely with other departments.
- Participate in data review and discrepancy resolution.
- Participate in coordinating efforts with internal Pharmacovigilance, and safety group.
- Monitor study-specific timelines and key deliverables; focus on management of all external vendors (e.g Monitoring, Sample management, IVRS, Laboratory, etc).
- Participate as a member of the multi-disciplinary trial(s) team.
- Develop relationships with investigational sites and institutions to enhance conduct of the trial.
- Acts as preliminary liaison for study sites to convey trial information, answer questions and in accordance with the escalation pathway.
- Assume responsibility to participate as a member of a working group and perform special projects, as assigned, to improve the efficiency, effective and quality of the functioning of the Development Operations Department.
Qualifications:
- BS/BA degree or a relevant degree with strong emphasis on science
- Minimum of three years of experience in the biopharmaceutical industry or other relevant clinical research experience.
- Must have working knowledge of ICH Good Clinical Practices and other relevant regulatory/health authority experience.
- Ability to effectively manage multiple priorities across several protocols and therapeutic areas simultaneously.
- Prior experience in assisting the conduct and management of multinational clinical trials is preferred.
Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.
At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life
.jpg)
Teaser label
Inside ICONContent type
BlogsPublish date
01/17/2025
Summary
Five Reasons Why You Should Work at a Contract Research Organization Contract research organisations (CROs) play a pivotal role in advancing medical science, offering career opportunities that are
.jpg)
Teaser label
Career ProgressionContent type
BlogsPublish date
05/10/2024
Summary
Although many employers are returning to the office, we’re still seeing a mix of both video and in-person interviews in application processes. Early in 2020, the number of companies using video interv

Teaser label
Our PeopleContent type
BlogsPublish date
08/29/2023
Summary
To excel as a Clinical Research Associate (CRA) in a Clinical Research Organization (CRO), you need a combination of education, skills, and the right mindset. Brazil-based CRA II Debora shares her
Similar jobs at ICON
Salary
Location
UK, Reading
Department
Clinical Trial Management
Location
Sofia
Prague
Budapest
Dublin
Warsaw
Lisbon
Bucharest
Johannesburg
Madrid
Reading
Remote Working
Office or Home
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
We are currently seeking a Clinical Trial Manager to join our diverse and dynamic team at ICON Plc. In this critical role, you will be responsible for overseeing the planning, execution, and successfu
Reference
JR133397
Expiry date
01/01/0001
Author
Katty Barreto MaiaAuthor
Katty Barreto MaiaSalary
Location
Japan, Tokyo
Department
Clinical Trial Management
Location
Osaka
Tokyo
Remote Working
Office or Home
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
We are currently seeking a Clinical Trial Manager to join our diverse and dynamic team at ICON Plc. In this critical role, you will be responsible for overseeing the planning, execution, and successfu
Reference
JR129399
Expiry date
01/01/0001
Author
Mai TakanashiAuthor
Mai TakanashiSalary
Location
Canada
Department
Clinical Trial Management
Location
Canada
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
As a Clinical Trial Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-120261
Expiry date
01/01/0001
Author
Brandon PupekAuthor
Brandon PupekSalary
Location
Mexico
Department
Clinical Trial Management
Location
Mexico
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
We are currently seeking a Manager, CTM (Clinical Trial Management) to join our diverse and dynamic team. As the Manager of CTM at ICON, you will play a pivotal role in overseeing the planning and exe
Reference
2025-118370
Expiry date
01/01/0001
Author
Rita VillavicencioAuthor
Rita VillavicencioSalary
Location
Mexico, Mexico City
Department
Clinical Trial Management
Location
Buenos Aires
Sao Paulo
Santiago
Bogota
Mexico City
Remote Working
Office or Home
Business Area
ICON Full Service & Corporate Support
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
We are currently seeking a Clinical Trial Manager to join our diverse and dynamic team at ICON Plc. In this critical role, you will be responsible for overseeing the planning, execution, and successfu
Reference
JR132703
Expiry date
01/01/0001
Author
Florencia PistolesiAuthor
Florencia PistolesiSalary
Location
Turkey
Department
Clinical Trial Management
Location
Turkey
Remote Working
Home-Based
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
As a Site Engagement Liasion you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2025-121196
Expiry date
01/01/0001
Author
Tuba SuAuthor
Tuba Su