Clinical Supplies System Administrator

End to End Supply Planner

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

You will be responsible for creating and maintaining critical master data for use within clinical trial forecasting and planning applications, maintaining data creation processes and supporting tools, data compliance monitoring and business analytic reporting. This individual will gather critical information and provides training and technical support in key areas of the clinical supply systems. This function alleviates aspects of systems admin from planning functions and enables greater efficiency and flexibility of the clinical supply chain.

What You Will Be Doing:

• You will be responsible for creating and maintaining critical master data for use within clinical trial forecasting and planning applications, maintaining data creation processes and supporting tools, data compliance monitoring and business analytic reporting.

• This individual will gather critical information and provides training and technical support in key areas of the clinical supply systems.

• This function alleviates aspects of systems admin from planning functions and enables greater efficiency and flexibility of the clinical supply chain.

• Interacting with all staff members in a professional and timely manner.

• Building, maintaining, testing and modifying clinical supply planning data as required.

• Providing technical guidance and troubleshooting support for the planning system to staff members.

• Providing multi-user and profile management support for the supply planning system.

• Monitoring staff compliance to achieving key milestones and report achievement status to senior management.

• Producing complex reports for business analytics.

• Overseeing the creation, accuracy, usage and way of working for master data in the clinical supplies planning systems.

• Conforming to timelines and standard ways of working.

• Actively working to stay connected to day-to-day business practices of Clinical Supply Integrators, Trial Supply Managers, Supply Chain Managers and Global Planners.

• Developing knowledge and systems skills to a level that enables discussion and interpretation of clinical trial designs, nuance and complexities, yielding advice and recommended actions that enable trials to be well accommodated within systems and functionality.

• Becoming the lead trainer for onboarding new hires into the planning system, and taking on the maintenance of related training materials.

Your Profile:

• Bachelor’s Degree in Business or Science plus additional experience, Generally requires (5+) years related experience or Master’s Degree plus additional experience, Generally requires (2+) years related experience

• 3+ years of relevant experience within clinical supply chain, clinical operations and/or supply chain is required.

• Prior utilization and knowledge of supply chain planning systems is required.

• Demonstrated ability to collaborate and develop partnerships with key internal partners is required.

• Thorough knowledge of supply chain planning and forecasting processes is preferred.

• Understanding of the clinical supply system landscape (forecasting systems, SAP, OMP+ etc.) is preferred.

• Strong operational and data analysis skills is preferred.

• Proficiency with database and reporting platforms (i.e. MS Access, Tableau) is preferred.

• Ability to work in a cross-functional and cross-cultural environment is required.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply