Clinical Trial Liaison

The Clinical Trial Liaison (CTL) role is designed to transform the clinical research site experience by making the customer experience a priority. This strategic role serves as a critical interface between the organization and clinical research sites, focusing on therapeutic area networking, site outreach, education, specialized training, and enrollment acceleration. Reporting to the Director, GCO, Patient and Site Engagement, the CTL must have a strong understanding of clinical research and regional regulatory requirements, while also providing leadership and operational expertise across multiple therapeutic areas.

What you will be doing:

• Serve as a professional, competent representative in direct interaction with clinical trial investigators, academic institutions, and therapeutic area networks related to studies in feasibility and site selection, and conduct routine visits during the life of a study
• Identify new sites for consideration, conducting therapeutic area network and site outreach and influence culture about clinical research. Include focus on diverse investigators in underrepresented communities.
• Identify opportunities for process improvements to achieve better results in study execution and feedback information to the functions and study teams
• Decision maker in country/site selection activities, representing regional insight and interests in collaboration with Medical Affairs, including new sites and new regions
• Participation in Clinical Trial Allocation Committee meetings
• Understand the scientific aspects of a protocol that will help with site engagement, indication investigation, determining the key eligibility criteria for trail subjects ensuring trial success at participating sites
• Support site training through discussions of the investigational product and provide the rational for study design and key eligibility criteria in collaboration with Clinical Development
• Conduct specialized trainings
• Can provide additional support to prioritized programs as needed
• Define, monitor and report Key Performance Indicators (KPIs) for site performance
• Stay abreast of regulations and industry trends and proactively prepare to maintain compliance
• Leverage understanding of local regulations and trial implementation pathways to ensure streamlined site start-up
• May take on a Disease Area Lead role to streamline communication between project teams and CTLs
• Provide input into the development of feasibility questionnaires
• Develop and manage relationships with external site and therapeutic area networks
• Travel may be required up to 50% of time.

You are:

• Bachelor's degree in relevant discipline
• Typically requires 7 years of experience in Clinical Development or the equivalent combination of education and experience
• Experience as a Clinical Trial Liaison or a similar role
• Proven track record of managing long-term professional relationships (e.g. Clinical sites)
• Must have good working knowledge of ICH, FDA, EU-CTR, IRB/IEC and other applicable regulations/guidelines and experience with Clinical Site start-up documents

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.