Contracts Manager

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well

At ICON, we have an incredible opportunity for a Contracts Manager to join the team in our Leopardstown, Dublin 18 location.

The Role:

Contract Development:

• Responsible to coordinate, develop, negotiate, manage and execute all contracts with clients, sites, vendors and ensure that contracts and budgets are executed in line with applicable principles and company procedures.
• Report current status and potential issues/concerns to senior management.
• Detailed understanding and knowledge of the operational department's tasks and roles within the task as well as cost drivers within the organization.
• Recognize when contracting related questions/comments need required input and review by Legal and/or operations/senior management.
• Solicit input and review of contracts from the relevant departments.
• Understand and interpret legal language contained in a MSA, Letter of Intents, Start-up Agreements, standalone contracts, investigator contracts and any other agreements.
• Develop and maintain project files and tracking tools as needed.
• Support team in managing and prioritizing workload in relation to business needs, timelines and client submissions with consistent accuracy and speed.
• Ability to innovate, able to identify, escalate and implement solutions to create efficiency, increase client and sites satisfaction

Quality:

• Provide comprehensive QC review of contracts to identify potential issues/concerns and to ensure high quality and accuracy (error free) prior to execution.
• Ensure that contracts timelines are consistently met.
• Offer solutions to problems and be prepared to carry out the solution. Offer a balanced, comprehensive view that incorporates all the immediate decision making factors and a long term view toward downstream implications.

Build Relationships:

• With internal project teams, sales, proposals, finance, project analysis and management.
• Understand work practices with clients, sites and other service areas.
• Build strong client relationships and understand their respective contractual and work practices

Communication:

• Support team in providing the relevant information, analysis, recommendations required, and solution for contract negotiations and discussions.
• Organize, lead, chair, and manage internal meetings required related to contracts.
• Lead discussion and negotiation with internal departments to determine the appropriate terms and conditions to be included in the contracts.

Process Improvement:

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business needs.
• Provide recommendations related to process improvements and training.
• Lead taskforce initiatives.

Training:

• Provide training and/or presentations to other departments within the organization.

What you will need:

• At least 5 years of experience in the pharmaceutical and clinical research industry.
• Experience with site contract and budget negotiation is mandatory, with preference of this being on a global level.
• A proven track record at senior level advising and leading contractual and matters within a highly regulated industry.
• Outstanding technical ability, particularly within the areas of drafting contracts, policy and process.
• A demonstrated track record of implementing structure and process and bringing teams together to achieve desired business results and targets.
• Maintenance of knowledge on industry trends and legislation, combined with demonstration of a strong business acumen.
• Ability to analyse and resolve complex issues and complaints.
• Experience in the use of budget planning tools preferred.
• Excellent communication and negotiation skills.
• Demonstrated ability to be customer oriented to internal and external clients in order to achieve high customer satisfaction levels.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.