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Director Quality Assurance

  1. Dublin
JR116854
  1. Quality Assurance
  2. ICON Full Service & Corporate Support
  3. Office Based

About the role

Good Clinical Practice (GCP) experience is mandatory for this role

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The role :
As a member of Quality & Compliance senior leadership team, the Director ensures that the Quality Management System, QA activities, processes, and associated policies and SOPs are appropriate to ensure that regulatory requirements, client deliverables, and other legal obligations are met at the highest quality. Defines and implements key strategies for improvement of services. Productively works with senior leadership from other Quality & Compliance functions to ensure efficient operations across the Quality & Compliance organization to effect and/or support solutions for complex quality, process and operational challenges/issues.

Good Clinical Practice (GCP) experience is mandatory for this role

The main responsibilities :

  • You will lead, develop, grow and manage the Quality Assurance team, ensuring that an effective management structure is in place in the QA Team.

  • You will ensure that an effective audit program is implemented, in order to provide assurances that clinical studies managed by ICON are of the highest standard and are in compliance with the requirements of ICON or Sponsor SOPs, study protocols, relevant regulations and guidelines and with ISO 9000 requirements.

  • You will proactively ensure that the ICON QMS procedures are updated in line with changes in laws, standards and regulations and to ensure process improvements, and business needs are met

  • You will serve as the division expert on Quality related matters

  • You will provide periodic reports on defined key quality indicators to business operations and upper management

  • In conjunction with the Finance department, you will prepare the QA department budget and ensure effective cost control

  • You will provide input/support to operational teams on issue resolution and process improvements

  • You will provide input in to Global Quality & Compliance Leadership for strategic direction

  • You will meet with clients and potential clients when necessary


Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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