IRT Specialist

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

What you will be doing:

• Lead discussions with client and internal design team for implementing initial IRT study builds
• Develop specifications for eCRFs, edit checks, system configuration, and IXRS transfers
  
• Lead and assist with design customizations of established IXRS systems
  
• Create, oversee, and participate in User Acceptance Testing (UAT) Plan, test scripts, and summary Report
  
• Write UAT scripts and be closely involved in EDC study builds
  
• Manage IXRS translation process by partnering with Language Associates and Project Managers
  
• Maintain day-to-day contact with database programming staff to handle questions, troubleshoot, help resolve issues, and mitigate risks
  
• Partner with the data manager, medical coder, database programmers, and EDC access group to plan for the success of study's deliverables

You are:

• B.S. (or equivalent degree) in a scientific or allied health field or 4-6 years of relevant work experience supporting the Biotech or Pharmaceutical Industries
• 3-5+ years of experience working with Interactive Voice Response (IVR) systems and within a clinical trials setting
• Sound knowledge of IRT / IVRS design and development processes
• Ability to read, interpret, and analyze clinical protocols
• Good understanding of the Pharmaceutical clinical supply chain
• Strong technical skills, including relevant UAT / validation experience
• Excellent teamwork, organizational, interpersonal, conflict resolution, and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work effectively with global teams and in a diverse environment
• Ability to travel occasionally / as needed (0-5% of the time).

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.