Manager, Project Operations job in

This vacancy has now expired. Please see similar roles below...

Manager, Project Operations

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries.

•The Project Operations (PO) team is the support and analysis group within the Clinical Research Planning (CRP) Department for ICON Clinical Research Division. The CRP Department’s role is to develop fit-for-purpose and efficient resourcing and planning solutions that can be utilized across ICON’s growing sponsor portfolio by the Project Management Department and other functions to effectively manage studies and ultimately improve Operational Metrics.

•PO is a group within the Clinical Research Planning Department. The objectives of the PO group are to support Project Managers by providing consistent tools, guidance, project support and training to the PM designed to improve the PMs’ ability to focus on overall management and planning and customer service. Project Operations Analysts provide a wide array of support activities ranging from the role of systems subject matter experts and primary systems users at the project level, a primary risk and quality monitor, assistance with vendor management, recruitment strategy support, and more.

•The role of the Manager, Project Operations is to provide effective management of a group of Analysts within the PO group within the Clinical Research Planning Department.

•The role may also include Project Operations Analyst tasks across a small portfolio of projects.

Overview of the Role

Recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.
As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
*Travel (approximately 25%) domestic and/or international.
Clients – Delivery to Customers, Building Relationships
*Maintain positive, strong working relationships with clients, vendors and staff.
Ensure that CRP has a strong presence within ICON.
*Be responsible for tools, analysis & training provided by the PO Group.
Attend bid defences/selling meetings as required.
*Ensure the office and its staff operates in a professional, service-orientated and client (internal & external) orientated manner.
Performance – Personal Effectiveness, Commercial Awareness, Robust Thinking
*Drive process improvement initiatives within PO, CRP and in the wider organisation
*Drive system performance, compliance & change within PO and CRP
*Ensure that study, department and employee performance is objectively & systematically measured. improved and reviewed on a regular basis
*May oversee reporting of projects to ensure they are projects conducted in an cost effective manner, meeting sponsor and expectations and in adherence with ICON KPIs & costs.
*Liaise with other managers, directors, VPs to improve the effectiveness of the organisation
*Comply with ICON’s project governance system; keep senior management informed of project/departmental status in relation to payment quality, cost and timelines.
Other duties as assigned
People – Leadership, Teamwork, Energising and Developing Others
* Responsible for performance management & review of all analysts under their jurisdiction.
* Complete goal setting and objectives, monitor progress and provide feedback and training to the Project Analysis Team.
*Ensure all necessary training is provided to his/her staff to improve their job performance and knowledge.
*Proactively, participate in the selection and recruitment of suitable and qualified staff.
Ensure local/team staff turnover levels are kept <15%.
*Act as mentor/role model for the CRP management group.
* Training, mentoring and coaching of staff under jurisdiction on their developmental needs.

Role Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Track record in successfully managing or mentoring teams or individuals in achieving their goals and implementing process improvements.
Good communication (written and oral), organizational, and influencing skills. Ability to build relationships with all levels of stakeholders. Ability to liaise successfully with all levels of management at ICON, vendors, and clients.
Good working knowledge of MS office package. Experience with Clinical Operational systems is a plus.
Due to the nature of this position it may be required for the employee to travel. Therefore, dependent on the employee’s location, the employee may be required to possess a valid Passport or Drivers license.
US/LATAN/CAN: Minimum of 5 years’ experience of project management, scheduling, financial analysis or relevant pharmaceutical industry experience.
EU/APAC: Significant proven experience of project management, scheduling, financial analysis or relevant pharmaceutical industry experience.
Degree, or local equivalent, in medicine, science business or equivalent degree/experience
Professional Project Management or Clinical qualification.

Benefits of Working in ICON

Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.

What’s Next?

Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.

ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.

ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.

A better career. A better world. A better you.

Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader.
See all locations

Read more

List #1

Day in the life

Home Sweet Office: Why Culture Compatibility Matters

Teaser label

Inclusion & Belonging

Content type

Blogs

Publish date

04/29/2024

Summary

Cultural Fit in the Workplace Finding the perfect cultural fit is crucial when searching for a new employer. It goes beyond just the job description and salary package. Cultural fit refers to how

Teaser label

Explore how aligning with the right company culture can transform your work environment into a home away from home.

Precision Medicine: How Personalised Therapies are Transforming Healthcare

Teaser label

Industry

Content type

Blogs

Publish date

04/29/2024

Summary

Precision medicine is a groundbreaking approach that aims to revolutionise healthcare by tailoring medical treatments to individual patients. Unlike traditional medicine, which adopts a one-size-fi

Teaser label

Discover how precision medicine is revolutionising healthcare by tailoring treatments to each patient.

Day in the life of a Clinical Data Mangement Project Manager

Teaser label

Our People

Content type

Blogs

Publish date

04/29/2024

Summary

Deepak is a Clinical Data Management Project Manager at ICON Strategic Solutions, the largest global provider of Functional Service Provision (FSP). He works as a dedicated resource within one of o

Teaser label

Deepak shares his experience as Clinical Data Management Project Manager at ICON Strategic Solutions.

View all

Similar jobs at ICON

Senior CRA

Salary

Location

Argentina

Department

Clinical Monitoring

Location

Argentina

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

As Clinical Research Associate (CRA), you will be joining the world's largest & most comprehensive clinical research organization, powered by healthcare intelligence. A CRA is a professional who cont

Reference

2023-103904

Expiry date

01/01/0001

Author

Tulio Sanquiz

Author

Tulio Sanquiz

Read more Shortlist Save this role

Clinical Trial Manager

Salary

Location

Argentina

Department

Clinical Trial Management

Location

Argentina

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

As a Clinical Trial Manager you will play a key role in improving the lives of patients by accelerating the development of our customers drugs and devices through innovative solutions.

Reference

2023-103323

Expiry date

01/01/0001

Author

Tulio Sanquiz

Author

Tulio Sanquiz

Read more Shortlist Save this role

Principal Medical Writer

Salary

Location

Belgium, United Kingdom, Denmark, France, Spain, Germany, Netherlands, Switzerland

Department

Medical Affiars & Medical Writing Roles

Location

Belgium

Denmark

France

Germany

Netherlands

Spain

Switzerland

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Medical Writing

Job Type

Permanent

Description

As a Principal Medical Writer you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. As principal medical writer, you will be

Reference

2023-103952

Expiry date

01/01/0001

Author

Natalia Roth

Author

Natalia Roth

Read more Shortlist Save this role

Principal Biostatistician

Salary

Location

Ireland, Europe, United Kingdom, South Africa, Poland, Bulgaria, Spain, Germany, Netherlands, Romania, Czech Republic, Slovakia

Department

Biometrics Roles

Location

Any EMEA Location

Bulgaria

Czech Republic

Germany

Ireland

Netherlands

Poland

Romania

South Africa

Spain

Slovakia

Remote Working

Remote

Business Area

ICON Strategic Solutions

Job Categories

Statistics

Job Type

Permanent

Description

As a Principal Biostatistician you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Reference

2023-104906

Expiry date

01/01/0001

Read more Shortlist Save this role

Financial Analyst (Finance Business Planning)

Salary

Location

Ireland, Dublin

Department

Full Service - Corporate Support

Location

Dublin

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Accounting & Finance

Job Type

Permanent

Description

ICON is recruiting for a Financial Analyst within out Business Planning department, on a Permanent hybrid-working basis, to join a thriving & growing team based in our HQ office in Leopardstown, Dubli

Reference

JR112525

Expiry date

01/01/0001

Author

Tatiana Abascal

Author

Tatiana Abascal

Read more Shortlist Save this role

Project Associate

Salary

Location

UK, Swansea (PRA)

Location

Swansea

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Project/ Program Management

Job Type

Permanent

Description

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech

Reference

JR119186

Expiry date

01/01/0001

Author

Tatiana Abascal

Author

Tatiana Abascal

Read more Shortlist Save this role

Full Service

ICON Strategic Solutions

Government and public health services

Global Business Services

Overview of Service Lines

Why icon? full service mean for you?

graduate What does full service mean for you?

Manager, Project Operations

About the role

This vacancy has now expired. Please see similar roles below...

ICON and you

ICON history

Career Pathways

Benefits & Rewards

DE&I

Environmental, Social & Governance

Women in IT

A better career. A better world. A better you.

Who we are