Manager QA, Quality & Compliance – SOP Harmonisation
- Sofia, Warsaw, Johannesburg
- Human Resources
- ICON Full Service & Corporate Support
- Office Based
About the role
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ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.
At ICON Quality & Compliance we are looking for a QA Manager to join our team. This role is focused on SOP Harmonisation and Integration.
As the ideal candidate you will be able to lead a team and work effectively with a wide range of internal stakeholders, empowering the business to successfully harmonise procedures and establish an industry-leading future state for ICON, while mitigating quality and regulatory risks.
This is an exciting role with a unique opportunity to be at the forefront of developing ICON’s quality management system documentation.
The role also includes many learning opportunities as you will be working with a variety of different business units across a wide range of expertise.
To be successful in this role, you will have:
Strong project management skills with proven ability to influence multiple stakeholders to achieve a successful outcome
Effective communication skills and ability to interact with different levels of the organisation. This includes the ability to distil complex issues into concise, relevant information, focusing on what matters.
Experience working with and building strong, effective teams. Valuing different contributions; working with and through others, involving people in issues that affect them.
Understanding of the CRO industry, key business drivers, and operational processes across a range of services and functional areas
An agile mindset and effective time management skills, able to lead and participate in multiple projects simultaneously, and to quickly adapt in response to business needs
Bachelor’s degree or higher in life sciences, or similar area, or relevant experience in clinical trials
Minimum 5 years’ experience in a CRO, Pharma organisation, or equivalent environment
Key responsibilities:
Lead and participate in SOP Harmonisation and Integration initiatives; provide effective updates to stakeholders, and delivering successful project outcomes
Develop and implement methodologies to ensure successful SOP Harmonisation across diverse functional areas, while accounting for risk, business needs and regulatory requirements.
Liaise with various stakeholders such as Operations, Document Control, and others to ensure seamless workflows, on-time deliverables, and proactively addressing risks and potential delays
Manage allocation of workload and supervision of a team of direct reports in multiple locations
Foster an environment that motivates people while identifying development opportunities for yourself and others
Guide and support team members in prioritising, troubleshooting, and contingency planning
Work as part of a management team to contribute to the overall success of the department, and ensuring effective budgetary control within the department
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
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