JUMP TO CONTENT
Shortlist
search jobs Search
About the role ICON and you Application Process Day in the life Who we are

Manager, Training and Development

007584_2

About the role

This vacancy has now expired. Please click here to view live vacancies.
Manager, Training & Development
 
Location – San Antonio, TX.
 
This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. The successful candidate will develop and maintain a training program with thorough documentation, expertise and leadership to ensure CPU efficiency in the execution of clinical trial activities. Must be able to support full-time, part-time and temporary (PRN) staff.
 
Overview of the Role
  • As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Travel (approximately 5%) domestic and/or international
  • May include working with biological fluids and adhering to laboratory safety regulations as assigned
  • Comprehends and complies with GCP/ICH regulations and SOPs which apply to the CPU
  • Complies with all safety plans and regulations
  • Organizes and hosts new Employee Orientation
  • Create and/or review training materials to include SOPs, Training Manuals, Study Specific Training, etc.
  • Manage training activities for temporary staff, to include, developing learning plans in accordance with ICON SOPs, maintaining training files, conduct training, as appropriate, ensure project specific training and delegation of authority documentation is complete PRIOR to the conduct of the clinic trial activities
  • Participate in the interview process for temporary employees
  • Verify hiring paperwork is completed with Department Manager and Human Resource Department (CV, Job Descriptions, licensure, regulatory checks, license checks, etc.)
  • Assist department managers with the development of Learning Plans for the CPU
  • Responsible for the maintenance of training files for all CPU staff, focusing on temporary staff
  • Primary liaison with ICON Corporate Training Department (CTD) to ensure CPU staff is set up in ICON learning management system and develop a program so all CPU training, including competency training is captured in iLearn
  • Create a well-documented process for hiring and training PRN staff in a cost and time efficient manner 
  • Act as primary coordinator for the CV repository to include licensure for all CPU staff. 
  • Responsible for providing required documentation of staff training for Regulatory, sponsor and internal audits as needed.
  • To assist in operational activities in CPU as needed.
  • To represent the department at meetings. 
  • Any other duties as assigned commensurate with skills and qualifications and appropriate to the role.
Supervision:
  • To manage and develop the Training and Development team in San Antonio.
  • Set clear goals and objectives for staff.
  • Indirectly supervise Temporary staff through the new hire training.
Role Requirements / Skills / Experience Required
  • At minimum, an Associates or Bachelor’s degree.
  • A minimum of 2 years’ experience in clinical research or hospital-like environment.
  • A minimum of 2 years of experience in a training position.
  • Knowledge of relevant regulatory requirements for clinical trials.
  • A minimum of 2 years of proven experience in management/supervision of others.
  • Able to handle several ongoing projects at one time.
  • Ability to effectively give and receive instructions and communicate in oral and written form.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.   
 
In addition you will have the opportunity to develop within your role and take on further responsibilities or develop your skill set within other related departments of ICON.
 
What’s Next
Following your application if you are successful you will be invited to an initial telephone interview with one of our dedicated recruiters who will be able to provide you with more details of this opportunity.
List #1

Day in the life

Two medics at ICON clinical research clinic
The Strategic Role of Site Selection and Activation in Clinical Trials

Teaser label

Industry

Content type

Blogs

Publish date

07/07/2025

Summary

Precision at the Outset: The Strategic Role of Site Selection and Activation in Clinical Trials The success of any clinical trial begins well before the first patient is enrolled. Behind every sit

Teaser label

Explore the critical role of site selection and activation in clinical trials.

Read more
3 x Digital padlocks
The Role of Cybersecurity in Clinical Data Management

Teaser label

Industry

Content type

Blogs

Publish date

07/04/2025

Summary

Cybersecurity in Clinical Data Management In clinical research, data is both a vital asset and a significant responsibility. As trials become increasingly digitised and decentralised, the protectio

Teaser label

Learn about the critical role cybersecurity plays in an increasingly digital research environment.

Read more
Stethoscope on paper
Specialisations in Clinical Research: Finding Your Niche

Teaser label

Industry

Content type

Blogs

Publish date

07/03/2025

Summary

Finding the Specialisation for You Clinical research is a dynamic, multidisciplinary field that brings together scientific innovation, operational rigour and patient-centric thinking. While many

Teaser label

Explore the diverse specialisations in clinical research, from clinical operations to data management, regulatory affairs, and beyond.

Read more
View all

Similar jobs at ICON

Senior Learning & Development Coordinator

Salary

Location

Mexico, Mexico City

Department

Full Service - Corporate Support

Location

Mexico City

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Human Resources

Job Type

Permanent

Description

As part of the ICON University team, the Senior Learning and Development Coordinator is responsible for managing the end-to-end delivery of training programs, including scheduling, logistics, communic

Reference

JR132695

Expiry date

01/01/0001

Florencia Borello Taiana

Author

Florencia Borello Taiana
Florencia Borello Taiana

Author

Florencia Borello Taiana
Read more Shortlist Save this role
Read more Shortlist Save this role
IHCRA

Salary

Location

Mexico, Mexico City

Department

Clinical Monitoring

Real World Solutions

Location

Mexico City

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Trial Support

Job Type

Permanent

Description

We are currently seeking an IHCRA (In-House Clinical Research Associate) to join our diverse and dynamic team. As an IHCRA at ICON, you will play a pivotal role in supporting the execution and managem

Reference

JR132014

Expiry date

01/01/0001

Olivia Molina

Author

Olivia Molina
Olivia Molina

Author

Olivia Molina
Read more Shortlist Save this role
Read more Shortlist Save this role
Lab Analyst II

Salary

Location

US, Lenexa KCIB (PRA)

Department

Full Service - Early Clinical and Bioanalytical Solutions

Location

Lenexa

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Laboratory Support

Job Type

Permanent

Description

We are currently seeking a Lab Analyst II to join our diverse and dynamic team. As a Lab Analyst II at ICON, you will be responsible for performing intermediate-level laboratory tests and analyses to

Reference

JR131586

Expiry date

01/01/0001

Hanna Pitcairn

Author

Hanna Pitcairn
Hanna Pitcairn

Author

Hanna Pitcairn
Read more Shortlist Save this role
Read more Shortlist Save this role
Team Lead, Language Services

Salary

Location

Poland, Warsaw

Department

Language Services

Location

Sofia

Prague

Warsaw

Bucharest

Gdansk

Remote Working

Home or Office

Business Area

ICON Full Service & Corporate Support

Job Categories

Project/ Program Management

Job Type

Permanent

Description

The Team Lead oversees a Language Services team of Localization Engineers and DTP Specialists. This team is supporting the translation and localization of clinical‑trial materials for internal and ext

Reference

JR127892

Expiry date

01/01/0001

Clodagh Finnegan

Author

Clodagh Finnegan
Clodagh Finnegan

Author

Clodagh Finnegan
Read more Shortlist Save this role
Read more Shortlist Save this role
Senior Clinical Data Manager

Salary

Location

Canada, United States

Department

Biometrics Roles

Location

Canada

United States

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Clinical Data Management

Clinical Data Scientist Lead

Clinical Systems

Data Standards Consultant

Job Type

Permanent

Description

As a Sr. Clinical Data Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Reference

2025-120902

Expiry date

01/01/0001

Brendan Hoey

Author

Brendan Hoey
Brendan Hoey

Author

Brendan Hoey
Read more Shortlist Save this role
Read more Shortlist Save this role
Senior CTA

Salary

Location

United States

Department

Clinical Operations Roles

Location

United States

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Support

Job Type

Permanent

Description

As a Senior CTA you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. The Clinical Trial Associate (CTA) supports the SSO Stu

Reference

2025-120873

Expiry date

01/01/0001

Kala Murphy

Author

Kala Murphy
Kala Murphy

Author

Kala Murphy
Read more Shortlist Save this role
Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above