Manager, Training and Development job in

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Manager, Training & Development

Location – San Antonio, TX.

This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. The successful candidate will develop and maintain a training program with thorough documentation, expertise and leadership to ensure CPU efficiency in the execution of clinical trial activities. Must be able to support full-time, part-time and temporary (PRN) staff.

Overview of the Role

As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
Travel (approximately 5%) domestic and/or international
May include working with biological fluids and adhering to laboratory safety regulations as assigned
Comprehends and complies with GCP/ICH regulations and SOPs which apply to the CPU
Complies with all safety plans and regulations
Organizes and hosts new Employee Orientation
Create and/or review training materials to include SOPs, Training Manuals, Study Specific Training, etc.
Manage training activities for temporary staff, to include, developing learning plans in accordance with ICON SOPs, maintaining training files, conduct training, as appropriate, ensure project specific training and delegation of authority documentation is complete PRIOR to the conduct of the clinic trial activities
Participate in the interview process for temporary employees
Verify hiring paperwork is completed with Department Manager and Human Resource Department (CV, Job Descriptions, licensure, regulatory checks, license checks, etc.)
Assist department managers with the development of Learning Plans for the CPU
Responsible for the maintenance of training files for all CPU staff, focusing on temporary staff
Primary liaison with ICON Corporate Training Department (CTD) to ensure CPU staff is set up in ICON learning management system and develop a program so all CPU training, including competency training is captured in iLearn
Create a well-documented process for hiring and training PRN staff in a cost and time efficient manner
Act as primary coordinator for the CV repository to include licensure for all CPU staff.
Responsible for providing required documentation of staff training for Regulatory, sponsor and internal audits as needed.
To assist in operational activities in CPU as needed.
To represent the department at meetings.
Any other duties as assigned commensurate with skills and qualifications and appropriate to the role.

Supervision:

To manage and develop the Training and Development team in San Antonio.
Set clear goals and objectives for staff.
Indirectly supervise Temporary staff through the new hire training.

Role Requirements / Skills / Experience Required

At minimum, an Associates or Bachelor’s degree.
A minimum of 2 years’ experience in clinical research or hospital-like environment.
A minimum of 2 years of experience in a training position.
Knowledge of relevant regulatory requirements for clinical trials.
A minimum of 2 years of proven experience in management/supervision of others.
Able to handle several ongoing projects at one time.
Ability to effectively give and receive instructions and communicate in oral and written form.

We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.

In addition you will have the opportunity to develop within your role and take on further responsibilities or develop your skill set within other related departments of ICON.

What’s Next

Following your application if you are successful you will be invited to an initial telephone interview with one of our dedicated recruiters who will be able to provide you with more details of this opportunity.

Impactful work. Meaningful careers. Quality rewards.

At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential.
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Manager, Training and Development

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