Project Analyst I

Localization and Translation Project Analyst _ Office Based _ Hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a Project Analyst in the Language Services department at ICON, you will support the management of translation projects for pharmaceutical and clinical clients. You will support with project coordination, tracking deliverables, client satisfaction, and ensuring quality and compliance with industry regulations. This role provides an opportunity to develop project management skills while contributing to process efficiency and continuous improvement.

Requirements

• 1 year of experience in project management within translation, localization, or language services.
• (Preferred) Experience with Life Sciences translation projects (pharmaceutical, medical device, clinical, or biotech)
• Excellent communication and problem-solving skills, with the ability to manage multiple stakeholders.
• Proficiency in CAT tools, translation management systems, and project tracking software.
• Proficiency in Microsoft Word, Excel, and other document formats (e.g., PDFs, XML, PowerPoint).

Job Description

• Recognize, exemplify and adhere to ICON's values which centres around our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. 
• Develops awareness of the pharma / biotech / medical device industry landscape as it relates to translation and language services, staying informed on relevant trends and best practices.
• Supports the integration and coordination of Language Services within ICON, working with project teams to align services with client expectations.
• Assists in planning and implementing Language Services projects, ensuring they are delivered on time and meet quality and compliance standards.
• Supports defining project tasks and resource allocation under the guidance of more senior project managers.
• Coordinates project resources and tracks task completion, ensuring adherence to project timelines.
• Assist with financial tracking, budget monitoring, and identifying discrepancies or cost concerns.
• Supports internal project scheduling and timeline management.
• Assists in risk identification and mitigation efforts by reporting potential project challenges.
• Tracks project deliverables using appropriate tools, ensuring data accuracy and consistency.
• Maintain ongoing communication with internal teams and clients, providing updates and helping to resolve any issues.
• Prepares reports and summaries detailing project status, potential issues, and resolutions.
• Assists in evaluating existing processes and workflows, contributing to identifying areas for improvement and supporting process enhancement efforts.
• Supports quality control activities within project workflows, including adherence to quality standards, review processes, and documentation requirements to ensure deliverables meet client and regulatory expectations.
• Participates in quality investigations, applying methodologies such as 5 Whys or Root Cause Analysis (RCA) to identify causes of issues and support the implementation of corrective and preventive actions (CAPAs).
• Supports the implementation of new tools or process improvements, providing feedback on effectiveness.
• Participates in training and knowledge-sharing initiatives to continuously develop expertise in project management and translation workflows.
• Provides general support to project teams and assists in onboarding junior team members as needed.
• Other duties as assigned.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply