Project Associate

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

Project Associate

Work Location: Chennai, Office based.
What yo do?

• Recognize, exemplify and adhere to ICON's values, which center on our commitment to People, Clients and Performance.

• As a member of staff, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting stakeholder needs.

• Manage and support day to day Ops Support activities including but not limited to timesheet FSE Onboarding, timesheet (TS) compliance reviews, TS approvals, invoice coding/processing, CV/JD updates/compliance reviews, bill rate updates, contract administration, iLearn compliance reviews and other Ops support administration as per business requirement.

• Demonstrate analytical skills and understanding of the data, and its sources.

• Own data quality of Operations key fields in Resource Management System and liaise with business periodically to produce optimal data quality.

• Perform line managerial activities with FSE administration.

• Communicate clearly and effectively with all level of the business (internally and externally).

• Support with generation of communication templates while sharing process updates, process enhancement updates and other Ops Metric updates.

• Use existing procedures to solve problems; analyze information and standard practices to make judgments.

• Support with creation of SOP’s on Operations Activities and Business Processes.

What you need?:

• Bachelor's degree or local equivalent in Business Administration and / or appropriate experience (BBA, MBA, HR/General Administration/Operations Management).

• 3+ years of experience in Operations Management/HR Administration.

• Advanced MS-Excel skills and basic knowledge on VBA Macros (Preferable).

• Strong communication skills, with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions.

• Strong excel skills and understanding of statistical methods will be an added advantage.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best-in-class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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