Project Associate

Mexico City Office Hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Join our supportive, globally integrated team as a Project Associate. You’ll be pivotal in streamlining Standard Operating Procedures (SOPs), enhancing training compliance, and driving continuous process improvements—all while enjoying a balanced and rewarding work-life environment.

- Position: Project Associate

- Location: Mexico (On-site)

Key Responsibilities:

SOP Management & Harmonization

• Coordinate SOP updates, reviews, and approvals efficiently.
• Track and report SOP progress, ensuring alignment with global practices.
• Integrate continuous improvement initiatives into SOPs effectively.

Training Coordination & Compliance

• Maintain optimized, compliant training plans.
• Collaborate with managers to update training modules and curricula.
• Manage training compliance tracking, issue regular reminders, and support audits with accurate records.

Continuous Improvement Coordination

• Coordinate proposed process enhancements, supporting streamlined and efficient workflows.
• Coordinate meetings and facilitate cross-team communication for SOP and training improvements.
• Other duties and projects as assigned.

Qualifications & Experience:

• Fluent in English (CEFR C-level or equivalent).
• Associate’s or Bachelor’s degree (Life Sciences, Quality, Business Administration preferred).
• 2+ years in training coordination, SOP management, or continuous improvement within pharma, CRO, biotech, or regulated industries.
• Proficiency with document management and Microsoft Office suite.
• Excellent organization, communication, and proficiency in Microsoft Office (Word, Excel, PowerPoint).

Preferred Skills:

• Familiarity with GLP regulatory requirements.
• Experience with continuous improvement methodologies.
• Strong analytical and problem-solving and project management skills.

Why Join Us?

• Thrive in a supportive, collaborative environment committed to work-life balance.
• Play a vital role in global continuous improvement initiatives.
• Advance your career with opportunities for growth in quality, compliance, and training.
• Influence our organizational growth and contribute meaningfully to industry-leading practices.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply