Project Coordinator, Clinical Technology Innovations (CTI Project Coordinator) - Home-Based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Reporting to the Head of Clinical Technology Innovations (CTI), this role will be responsible for executing key activities related to the development, implementation, and support of new and existing technologies for clinical studies and programs. Key objectives for the position are as follows:

• Support all aspects of project delivery associated with implementation, roll-out, training and support for new and existing technology and data solutions and/or other business tools.
• Collaborate with Global Clinical Operations (GCO), Data, Technology & Engineering (DTE) and vendor stakeholders to support change management activities related to business uptake of new technologies/tools and supporting procedures.
• Work with internal and external stakeholders to measure and evaluate performance and impact of new technologies/tools, as applied to clinical studies and programs.

• Work with CTI team and other internal (GCO/DTE) and external (CRO/Vendor) stakeholders to support meetings, timeline and budget management and the development key deliverables and materials for all projects.
• Coordinate and facilitate key activities in support of cross-departmental, taskforce and strategic efforts associated with new and existing technology and tools discovery.
• Provide support to projects/initiatives associated with the evaluation, selection, implementation, deployment and support for new and existing clinical trial technologies and tools.
• Work with cross-functional teams to develop and roll-out training, best practices, playbooks and standardized work procedures related to leveraging newly developed technologies/tools and associated business processes on clinical studies.

• 3-5 years relevant experience.
• Demonstrated experience in managing internal/external customer success and collaboration in a team setting.
• Strong knowledge of clinical trials and recent innovations and advances in data driven technology-enabled solutions and platforms.
• Demonstrated interpersonal skills, and ability to work with cross-functional teams.
• Strong and experienced in communicating effectively and efficiently, both individually and in a fast-paced, team-oriented environment.
• Able to prioritize various responsibilities and timelines and to adapt quickly to changing circumstances.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.