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Senior Data Analyst – Quality and Compliance

  1. Sofia, Warsaw, Johannesburg
JR125625
  1. Quality Assurance
  2. ICON Full Service & Corporate Support
  3. Hybrid: Office/Remote

About the role

Senior Data Analyst – Quality and Compliance (Principal QA Auditor) Location: Bulgaria, Sofia; Poland, Warsaw; South Africa, Johannesburg Office or Home Based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Senior Data Analyst – Quality and Compliance (Principal QA Auditor)

Location: Bulgaria, Sofia; Poland, Warsaw; South Africa, Johannesburg

Office or Home Based

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Team:

Our team is committed to using data and analytics to guide quality, patient safety and data integrity. Join us if you are interested in being part of a collaborative and diverse Quality & Compliance team with a global footprint, working with a wide variety of internal services and departments.

The Role (Contractual job title: Principal QA Auditor):

We are looking for a Data Analyst to join our team. In this role you will be a key member of an innovative and motivated team, focused on Quality data, analytics and strategic initiatives.

Handling data from a broad variety of functions related to clinical trials and healthcare intelligence, you will be understanding, interpreting and reporting data to support and influence our internal colleagues and clients - helping them to make data driven decisions to define key areas of focus, strategy and improvements for their area of responsibility.

You will also be involved in large- and small-scale projects related to strategic priorities for the use of data analytics and Artificial Intelligence in a QA environment.

We are looking for an experienced individual who has a passion for building a career in Data, enjoys the detail and discovery, and also the stakeholder management and team collaboration element of the role.

This role offers a high degree of autonomy while being supported by a strong and collaborative team.

To be successful in the role, you will have:

  • Experienced in an analytical role within a complex, large company environment
  • An analytical mind-set, with the ability to understand complex issues, collect, analyse and condense data into valuable information and insights.
  • Advanced Excel user knowledge and practice (including Charts, Pivot Tables, advanced calculations & nested formulae, merging datasets). Experience with SQL applications as well as statistical analysis and visualisation tools is an advantage.
  • Effective communication skills and ability to interact with different levels of the organisation, including up to leadership levels
  • Proven ability to adapt to new ways of working with a focus on efficient, agile, data-driven approaches
  • Competency in leading and supporting projects and improvement initiatives within and across multiple functions. Lean Six Sigma Green or Black belt certification, or equivalent is an advantage.


Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best-in-class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.


ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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