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Senior Director, Client Engagement

  1. Multiple US Locations
JR116107
  1. Statistics, Clinical Data Management
  2. ICON Full Service & Corporate Support
  3. Remote

About the role

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ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.
With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.
Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Symphony Health comprises curious thinkers and intellectual problem solvers driving the healthcare data industry forward. We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients -- life science manufacturers, payers, and providers -- have today, as well as those they’ll have tomorrow. Together, we can help patients get the right drugs at the right times.

Job Summary:

The Senior Director, Health Data Partnerships & Acquisitions has primary responsibility for managing a team to develop and leverage/manage strategic data partnerships, data acquisition, data asset optimization, data acquisition efficiencies, and innovative solutions to drive business value, speed, and business impact.  Moreover, this person will support building capabilities and best practices in data acquisition and data partner management and will support best practices across the enterprise.  This crucial role is the primary interface for day to day interactions of data partnership operations,  strategy and transformation initiatives, and internal customers.

Key Accountabilities

  • Help support onboarding of data partners/assets and cultivating new strategic relationships with emerging external data partners

  • Contribute to executing against Symphony’s Roadmap to serve the overarching business strategy and objectives

  • Support building the Data Acquisition Strategy spearheading research & investigation for capturing demand and needs from the strategic business units

  • Identify the data required to meet these needs for input into business cases

  • Help Implement Strategy & Drive Customer Satisfaction

  • Support strategy implementation and research

  • Responsible for both Traditional and Non-Traditional Data Acquisition ensuring that both are owned, stewarded and have critical insights captured

  • Support the Data Excellence organization with existing or purposely acquired data which can be used to improve decision making and intelligent action by consumers, the enterprise or other organizations

  • Help manage and optimize the respective relationships/contracts with our current and emerging vendors, including third party agreements, data sharing and contracts

Qualifications:

  • 15+ years of relevant professional experience in Strategic Contract/Account/Vendor Management/ Metadata Management

  • Deep experience in risk and legal reviews of vendor contracts and licensing agreements related to external data

  • Demonstrated ability to successfully manage a team to achieve results

  • Experience in maintaining and managing various types of patient healthcare data assets

  • Experience in sales and partnering processes and activities, including contract negotiations

  • Demonstrated ability to work collaboratively with other internal teams towards a common goal

  • Executive level communication skills

  • Ability to travel nationally 15%-25%

  • Bachelor’s Degree in business, marketing, research-based social science, statistics, pharmacology, or quantitative methods required; MBA or similar preferred

Benefits of Working in ICON:
Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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