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Senior Manager, Inside Sales

JR079478

About the role

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Senior Manager, Inside Sales

Location: U.S. (Remote)

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

Job Description:

Position will generate interest and assist in securing business for ICON through professional, consultative, proactive sales activities directed at decision makers and decision influencers at new, targeted clinical sponsors. Will position ICON as primary and/or preferred partner for all clinical development work to be outsourced. Position will liaise between the Marketing, Operations and Sales Leadership.

  • Recognize, exemplify and adhere to ICON's values which center on our commitment to People, Clients and Performance.
  • As a Senior Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Responsible for lead generation and funnel development >$1.5B
  • Establish and execute Salesforce campaigns based on business needs (regions/therapeutic area/service areas)
  • Develop annual roadmap based on KPI
  • Plan and coordinate training sessions along with Executive Directors/VP BD
  • Regularly present your goals, forecasts, and outcomes to the executive team
  • Manage oversight of prospecting automation tools to improve/optimize our current lead generation and sales funnel processes
  • Coach Inside Sales team on sales process and lead life-cycle management
  • Vendor Management for lead generation/market research tools.
  • Travel (approximately <10%) domestic and/or international.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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