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Senior Product Manager

  1. Dublin
JR105124
  1. Product Development
  2. ICON Full Service & Corporate Support
  3. Office Based

About the role

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IT Product Manager

Location:  Dublin (Ireland) OR Warsaw (Poland)

This role will involve management of a small team

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

We are seeking a IT Product Manager to join our IT Business Partnering team:

The IT Business Partner Group (BPG) serves as the strategic interface between ICON’s business units and IT to stimulate, surface, and shape business demand for ICON’s business assets and capabilities. The IT BPG is a connector, orchestrator, and navigator between IT and ICON’s business units and external customers throughout the product lifecycle.

As IT Product Manager you will be defining, designing, and implementing one or more IT products or services for external and internal customers.  You will be acting as the liaison between customers and the information technology department throughout the product lifecycle.

Key responsibilities include:

  • Partnering with business and technology partners throughout the product lifecycle including vision, requirements, deployment and optimization.

  • Participates in the development and implementation of strategy, systems, and process changes related to the product or service area(s).

  • Collaborates across departments and functions to develop and implement high quality products and services that meet user community and stakeholder expectations.

  • Ensures that products and services are supported by well-defined processes, robust training, demonstrations environments, and other collateral to maximize awareness, operational knowledge, and user adoption.

  • Analyses competitive offerings and potential partner relationships to deliver superior products

To be successful in the role, you will have:

  • Understanding of the systems, processes and product areas represented including industry and competitive offerings

  • Strong knowledge of product lifecycle and /project methodologies

  • Demonstrated track record of success implementing corporate programs, projects and systems

  • Proven verbal, written and presentation skills to communicate with multiple levels of the organization

  • The ability to problem solve and report on success across multiple, simultaneous projects and priorities.

  • The ability to envision and communicate system enhancements.


Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs.  In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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