Business Operations Assistant - Home Based (US East Coast)
- Philadelphia, United States
- Clinical Trial Support
- ICON Strategic Solutions
- Remote
TA Business Partner
- Icon Strategic Solutions
About the role
As a Business Operations Assistant, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
What you will be doing:
The PDO Business Operations Assistance services will primarily support the Global Trial Leaders (GTL) in all aspects of eMarketplace for PDO managed trials, both in-house and outsourced trials, and in working with all types of strategic partners and vendors. GTLs across therapeutic areas will be supported and the services will provide subject matter expertise in the financial system from the initial PO generation through trial/PO closures.
Services scope and deliverables include but are not limited to: initial requests in eMarketplace for POs for all new studies, working directly with procurement to maintain good status with payments and POs, invoice resolution, PO reassignments, PO tracking reports to study teams, analysis and follow-up on Change Orders and Notifications, including updating the PO amounts, and reconciliation with original work orders and subsequent change orders.
Additional services and deliverables may include support for the GTL in other systems such as; eMP Contracting, Request Navigator (HCC EMEA), Totality (Descriptive IDs only), system access requests for eMarketplace/Ariba, and study status reports for ICD, Lynx (EMEA), and Ariba.
- Study specific budget management and documentation as it relates to vendor management and oversight of all POs, including finalization, distribution, and closeout.
- Coordinate all eMarketplace/Ariba, eMarketplace Contracting, and Request Navigator activities.
- Liaise with AskGS (Procurement, Accounts Payable, Totality) provide resolution to eMP/Ariba Issues, errors, and mismatches.
- Request vendor submission of corrected invoices, associated credit memos, and work with Accounts Payable on invoice resolution and updating financial details in support of the GTL.
- Complete PO migration and reassignment activities for applicable vendors.
- Follow-up and report on internal and external outcome of meetings as it relates to a trials OOPs and update eMP requests as needed.
- Maintain key eMP specific information including subject matter expert (SME) list, General Ledger (GL) codes, and Purchasing Units to provide guidance to GTLs.
- Train and instruct stakeholders on eMP, eMarketplace Contracting, UCT, Totality, Request Navigator, and eMP End-to-End process.
- Participate in GD initiatives as assigned.
What you need to have:
- Associate degree (or equivalent) required and 2-3 years relevant work experience. Bachelor’s degree preferred; however, other relevant experiences and skills may be considered.
- Excellent organization skills, excellent written and verbal communication skills. Excellent independent time management skills. Proven ability to plan and track deliverables and timelines.
- Ability to work well in a dynamic environment and able to prioritize and respond to changing needs of the business.
- Previous experience in working with Ariba (or similar) system
- Experience with PO creation process
- Financial/administrative background
- Ability to work on multiple systems and understand how they connect
- Proficient Microsoft Office applications and use of Internet, EXCEL, POWERPOINT, WORD
- Located on East Coast
- To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status
Position is remote from home in US East Coast
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs
- Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others
Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits
At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
https://careers.iconplc.com/reasonable-accommodations
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
#LI-DD1
#LI-remote
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Teaser label
Career ProgressionContent type
BlogsPublish date
05/10/2024
Summary
Although many employers are returning to the office, we’re still seeing a mix of both video and in-person interviews in application processes. Early in 2020, the number of companies using video interv
Teaser label
Career ProgressionContent type
BlogsPublish date
07/20/2023
Summary
Unlocking your Potential: The Benefits of ICON’s EPIC Internship Program Internship programs have become a vital stepping stone for students and young professionals seeking to gain practic
Teaser label
Our PeopleContent type
BlogsPublish date
02/28/2023
Summary
John Bailey, one of ICON's Veteran Leadership Transition Program Alumni shares his path from serving in the armed forces to joining the clinical research industry. ICON's Veteran Leadership Transit
by
John Bailey
Similar jobs at ICON
Salary
Location
Hungary
Department
Clinical Operations Roles
Location
Hungary
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
We are looking for somebody based in Hungary As a Study Delivery Specialist you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intellig
Reference
2024-113511
Expiry date
01/01/0001
Author
Orsolya BerkeAuthor
Orsolya BerkeSalary
Location
United States
Department
Clinical Operations Roles
Location
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a CTA you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2024-113573
Expiry date
01/01/0001
Author
Brendan HoeyAuthor
Brendan HoeySalary
Location
United States
Department
Clinical Operations Roles
Location
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a CTA you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2024-111635
Expiry date
01/01/0001
Author
Melissa BennerAuthor
Melissa BennerSalary
Location
Spain
Department
Clinical Operations Roles
Location
Spain
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a Study delivery specialist you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. you will provide support to the clinical
Reference
2024-113512
Expiry date
01/01/0001
Author
Ana Guerra GaraetaAuthor
Ana Guerra GaraetaSalary
Location
Germany
Department
Clinical Operations Roles
Location
Germany
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
The Clinical Trials Assistant (CTA) assists in the coordination and administration of the study activities from the start up to execution and close out, and within the Local Study Team (LST) to ensure
Reference
2024-113523
Expiry date
01/01/0001
Author
Roxana RoscaAuthor
Roxana RoscaSalary
Location
Beijing, Taiwan
Department
Clinical Operations Roles
Location
Taiwan
Beijing
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Support
Job Type
Permanent
Description
As a Contract Manager you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2024-112280
Expiry date
01/01/0001
Author
Sally ZengAuthor
Sally Zeng