JUMP TO CONTENT

Shipping Administrator

010255_2

About the role

This vacancy has now expired. Please click here to view live vacancies.

*LI-AR2
 
SHIPPING ADMINISTRATOR
LIMERICK
 
Shipping Administrator is responsible for processing and coordinating shipment requests and assist of any documentation needed to complete the shipments. Provide customer service support to the organization by obtaining, analysing and verifying the accuracy of order information in a timely manner. Initiates and/or implements corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained.
 
 
 
JOB FUNCTIONS/RESPONSIBILITIES
 
•             Take over some shipping admin queries from AEs as deal directly with sponsor.
•             Administrations and process of all iPad orders through online portal or manually.
•             Communication with 3rd party shipping companies regarding shipment failures and cancelations.
•             Coordinating iPad return and providing original documentation to 3rd party to organize returns.
•             Coordinating that all iPad shipments/ return are updates are updated on master reporting sheet.
•             Coordinating and guiding sponsor through iPad ordering process.
•             Administration of Apple ID account used for Helpdesk troubleshooting.
•             Administration and full access to Air watch for reporting and lost device wiping.
•             Administration of Shipping invoices.
•             Handling general shipping from AE’s and sites.
•             SME of iPod troubleshooting issues.
•             Responsible for updating Helpdesk with iPod troubleshooting manual.
•             Providing shipping reports to other departments.
•             Reporting lost stolen and broken devices.
•             Regular communication with 3rd party shipping companies regarding shipping issues, documentation and process changes.
•             Coordinating disposal and returns of faulty/broken devices.
 
EXPERIENCE, SKILLS, KNOWLEDGE REQUIREMENTS
 
•             Prior experience in mobile technology.
•             Experience in logistics.
•             Experience in mobile management systems would be an advantage.
•             Willingness to assume individual responsibility for own deliverables.C1 
List #1

Day in the life

Headshot of female
Leadership in Mexico: Karen Hahn’s Journey at ICON

Teaser label

Our People

Content type

Blogs

Publish date

08/14/2025

Summary

A Leader’s Journey: Karen Hahn on Growth, Culture and the Future of ICON Mexico Karen Hahn’s career at ICON has unfolded over more than 15 years, shaped not by a rigid plan, but by openness to ch

Teaser label

Over 15 years, Karen Hahn has grown alongside ICON Mexico - from a team of 40 in 2010 to over 2,000 today.

Read more
Headshot of female
Building a Career at ICON: Susie's journey from HR Analyst to Senior VP

Teaser label

Inside ICON

Content type

Blogs

Publish date

08/07/2025

Summary

Building a Career at ICON: A Conversation with Susie McEvoy, Senior VP of HR At ICON, career journeys are rarely linear – and Susie McEvoy’s story is a powerful example of that. From joining as a

Teaser label

Discover how Susie built a successful career at ICON, progressing from HR Analyst to Senior Vice President.

Read more
Nurse
Career Guide: Clinical Research Nursing

Teaser label

Inside ICON

Content type

Blogs

Publish date

08/01/2025

Summary

Clinical Research Nursing: A Vital Career at ICON Clinical research nursing is a specialised discipline that blends expert patient care with the science of clinical trials. Nurses in this role ar

Teaser label

Learn about key responsibilities and how to start your career in clinical research nursing.

Read more
View all

Similar jobs at ICON

Clinical Study Team Lead

Salary

Location

Canada

Department

Clinical Trial Management

Location

Canada

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

As a Clinical Study Team Lead (CSTL) you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.The Clinical Study Team Lead (CSTL)

Reference

2025-121796

Expiry date

01/01/0001

Kala Murphy

Author

Kala Murphy
Kala Murphy

Author

Kala Murphy
Read more Shortlist Save this role
Senior Associate Study Management

Salary

Location

United States

Department

Clinical Trial Management

Location

United States

Business Area

ICON Strategic Solutions

Job Categories

Clinical Trial Management

Job Type

Permanent

Description

As a Senior Associate Study Manager you will be joining the world’s largest & most comprehensive clinical research organization, powered by healthcare intelligence.

Reference

2025-121822

Expiry date

01/01/0001

Jonathan Holmes Read more Shortlist Save this role
Project Associate

Salary

Location

Mexico, Mexico City

Location

Mexico City

Remote Working

Office Based

Business Area

ICON Full Service & Corporate Support

Job Categories

Project/ Program Management

Job Type

Permanent

Description

ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech

Reference

JR133765

Expiry date

01/01/0001

Ana Lucia

Author

Ana Lucia
Ana Lucia

Author

Ana Lucia
Read more Shortlist Save this role
CRA II or Senior CRA

Salary

Location

US, Long Beach, CA

Location

Los Angeles

Portland

Long Beach

Remote Working

Office or Home

Business Area

ICON Full Service & Corporate Support

Job Categories

Clinical Monitoring

Job Type

Permanent

Description

We are currently seeking a Clinical Research Associate II or Senior CRA to join our diverse and dynamic Emerging Oncology Biotech team. As a Clinical Research Associate at ICON, you will play a pivota

Reference

JR132451

Expiry date

01/01/0001

Meris Myers

Author

Meris Myers
Meris Myers

Author

Meris Myers
Read more Shortlist Save this role
Site Activation Partner

Salary

Location

Mexico

Department

Study Start Up

Location

Mexico

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Study Start Up

Job Type

Permanent

Description

As a Site Activation Partner/ Study Start Up Associate you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.Providing innovat

Reference

2025-121633

Expiry date

01/01/0001

Rita Villavicencio Read more Shortlist Save this role
Site Activation Partner I

Salary

Location

Brazil

Department

Study Start Up

Location

Brazil

Remote Working

Home-Based

Business Area

ICON Strategic Solutions

Job Categories

Study Start Up

Job Type

Permanent

Description

We are currently seeking a Study Start Up Associate I to join our diverse and dynamic team. As a Study Start Up Associate I at ICON, you will play a pivotal role in facilitating the initiation of clin

Reference

2025-121635

Expiry date

01/01/0001

Magda Obregon

Author

Magda Obregon
Read more Shortlist Save this role
View Jobs

Browse popular job categories below or search all jobs above