Site Care Partner

We are seeking a high-impact Site Care Partner to drive strategic engagement with clinical trial sites. In this role, you will be the primary liaison with Site Directors, Laboratory Heads, and Institutional decision-makers, ensuring successful site activation, protocol adoption, compliance, and patient recruitment.

This position is ideal for professionals with lead-level experience who want to expand their influence at the site level while positioning themselves for future leadership roles in clinical operations.

What you will be doing:

• Serve as the main point of contact for senior site stakeholders, influencing adoption of study protocols and operational success.

• Present protocols and study updates to Site Ethics Committees (SEC) and other key site leadership.

• Partner with cross-functional teams (Clinical Operations, Regulatory, Medical Affairs) to ensure site readiness, compliance, and performance.

• Identify and mitigate site-level risks, addressing barriers to recruitment and study execution.

• Contribute to site selection and feasibility assessments with strategic, data-informed insights.

• Build strong relationships with site teams to enhance patient recruitment, retention, and satisfaction.

• Protocol presentation during SEC meetings
• Must be willing to travel to sites 1-2x per month.

You are:

• Bachelor's degree in life sciences or a related field.

• 5+ years of experience in clinical trial management, CRA, or similar roles, ideally with multi-site exposure. Experience in global CROs or global Pharma is highly preferred.

• Proven ability in stakeholder engagement, presenting protocols, and influencing senior site or institutional decision-makers.

• Strong understanding of regulatory, operational, and scientific frameworks in clinical research.

• Excellent communication, problem-solving, and negotiation skills.

• Knowledge of ICH-GCP guidelines and regulatory requirements for clinical trials.

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.