Site Clinical Operations Manager

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

A very exciting opportunity has arisen for the position of Clinical Operations Manager with the team in Downers Grove, Il. The position is responsible and accountable for overseeing personnel, recruitment directives, meeting financial goals, and the overall operations of the clinical research site. The Site Manager of Clinical Operations also significantly participates in the clinical trial coordination process.

Specific Responsibilities:

• Managing visit activity and other key performance metrics to ensure financial goals are met.
• Developing new business and maintaining communication with clients.
• Coordinating clinical trials as necessary or providing coordinator support.
• Serving as an industry liaison with regard to Accellacare contracts and negotiations.
• Developing and nurturing investigator relationships with Accellacare.
• Serving as a marketing representative of the organization with regard to recruitment and retention of studies and development of contacts within the pharmaceutical industry.
• Supervising and/or conducting staff meetings on a regular basis to monitor progress of active clinical research trials and provide communication updates
• Developing leadership talent within the organization and recognizing leadership skills within the staff.
• Working with the Manager of Training and Quality Assurance to ensure proper orientation and training of staff, and a successful internal QA program.
• Communicating with the President, CEO, and Director of Operations with regards to overall site operations, coordinator workload, site priorities, recruitment efforts, or other issues.
• Directing recruitment activities and fostering a team environment to facilitate growth at the site.
• Monitoring employee and site progress with goal setting and achievement of goals.
• Completing Performance Assessments as necessary.
• Overseeing site expenditures and communicating expenditure needs to the Supervisor.
• Reviewing investigator estimated earnings for accuracy and other outside vendor expenditures.
• Manages and allocates staff resources to increase financial performance. Meets expected payroll expense metrics.

What you need

• Bachelor's degree
• Minimum 6 years Clinical Research experience
• Excellent management skills, developed with a collaborative approach to driving performance and success in a global environment
• Direct experience managing Clinical Research staff is preferred

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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