Site Management Associate I / Clinical Research Lead Assistant

Clinical Research Lead Assistant - Pacific time

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

• Demonstrate proficiency in various Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, Lists, Forms, etc.)
• Coordinate and schedule internal and external meetings
• Provide administrative support for clinical trials/to Investigator Engagement (e.g., data entry, troubleshooting, etc.)
• Support retention-related activities by liaising with sites to address high-risk participants
• Administrative support for clinical trials as required – (eg: filing, collection of signatures, invoice reconciliation)
• Document Management – (eg: scan, fax, upload, eTMF maintenance activities)
• In-house administrative support for Site CDCs (eg: CDA creation/follow-up)
• Support Investigator Engagement business systems and process as required
• Internal and External meeting support
• As applicable, SIP Support for Investigator Engagement:
  • Support retention-related activities including calls with Medical/National Leaders or for Enrollment Support​
  • Data entry of Vault Clinical Enrollment Metrics ​
  • Collate reports/key information in preparation for site discussions/visits​
  • Troubleshoot platform issues related to DCT/referral capabilities (e.g., Florence, StudyTeam, etc.)​
  • Submit PO increases & support external customer interactions​
  • Tracking Diversity to help us make informed decisions for pivoting where needed & Community Outreach Requests Coordination ​
  • Coordinate IE Site Visit Requests across Therapeutic Areas

You are:

• Knowledge of Good Documentation Practices
• Excellent computer skills with experience in a variety of software packages
• Fluency in English both written and oral.
• High level of attention to detail
• Strong self-management, communication and organizational skills
• Flexibility
• Excellent problem solving skills
• Ability to work in a virtual team and across cultures

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply