Travel Operations Coordinator - Accommodation & Meetings

Job Title: Travel Operations Coordinator - Accommodation & Meetings

Location: Flexible/ EMEA Region

Remote or Office based

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success.

ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Role:

We are looking for a new Travel Operations Coordinator to join our team.

This role will have a focus on global Accommodation & Meetings.

You will be supporting the delivery of Travel function projects that improve internal customer experience and commercial metrics and targets.

Responsible for delivering the Global Stay Program (GSP) and Small Meetings Program (SMP). You will work closely with the Travel Data & Insights Analyst to track program performance and identify gaps or opportunities. You will also ensure the preferred venues are accurately listed via ICON's booking channels and monitor employee compliance to Policy and processes.

Key responsibilities will include:

• Collaborating with the Travel Management team in conjunction with specialist consultants to deliver the Global Stay Program (GSP) and Small Meetings Program (SMP)

• Acting as the point of contact for all group accommodation & small meeting enquiries and issues

• Ensuring accurate content is distributed via appropriate online and offline channels

• Working with Travel Data & Insights Analyst to track program performance and identify gaps or opportunities

• Negotiating added value to preferred vendor agreements

• Working with regional Travel Managers to ensure C-Suite executives receive recognition, benefits and added value

• Communicating the program via appropriate channels

• Contributing to annual Travel Policy reviews and work with Expenses team to align on crossover items

• Contributing to the Travel Strategic Plan

What you will need:

• Experience in a similar coordination role

• Strong verbal and written communication skills

• Strong organisational and administrative skills, with a good focus on attention to detail

• The ability to coordinate globally, and manage multiple internal stakeholders and external suppliers

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That's why we are committed to developing our employees in a continuous learning culture -one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career -both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.