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Business Operations Specialist

  1. Mexico City
JR106972
  1. ICON Full Service & Corporate Support
  2. Project/ Program Management
  1. Mexico City
JR106972
  1. ICON Full Service & Corporate Support
  2. Project/ Program Management

About the role

This vacancy has now expired. Please click here to view live vacancies.

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfill our mission to advance and improve patients' lives.

ICON plc is a world-leading healthcare intelligence and clinical research organization. From molecule to medicine, we advance clinical research by providing outsourced services to pharmaceutical, biotechnology, medical device, and government and public health organizations.

With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.


The Role:

  • Help the legal operations manager to define and drive strategic and operational initiatives with on-time and on-budget results

  • Assist in identifying and implementing legal department tools to streamline new or existing practices, as well as managing design, rollout, and training for new systems.

  • Help implement and enforce processes and policies to manage outside counsel usage and spending and vendor management.

  • Maintain and improve evaluation metrics of outside counsel, incorporating legal project management principles as needed

  • Assist in onboarding of new joiners and procured resources

  • Collaborate with cross-functional teams including sales, support, service, business development, regulatory, IT, and finance, as well as various business units


To be successful in the role, you will have:

  • + 2 years of experience dealing with Business Administration matters

  • Advanced level of English, spoken and written

  • Bachelor's Degree (Business Administration or related)

  • Strong Project Management Skills: to assist the Legal Operations Manager in defining and driving strategic and operational initiatives.

  • Onboarding and Resource Management Skills to assist in the onboarding process of new joiners and procured resources. Should be capable of efficiently integrating new team members and ensuring their smooth transition into the organization.

  • Excellent collaboration and communication skills and be able to work effectively with cross-functional teams. They should be capable of collaborating with various departments such as sales, support, service, business development, regulatory, IT, and finance, as well as different business units.

  • Analytical and problem-solving abilities to identify areas for improvement and implement effective solutions.

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That is why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best-in-class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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