Clinical Trial Assistant

As a Clinical Trial Associate you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Key Responsibilities:

• Support country and site feasibility activities in collaboration with the local study team.
• Maintain accurate protocol and study data within ICON’s Trial Management Systems.
• Coordinate the timely delivery of essential study documents, materials, and supplies to investigational sites.
• Assist site staff with the collection and review of required regulatory documents to support ethics and health authority submissions.
• Contribute to the set-up, maintenance, and ongoing review of the electronic Trial Master File (eTMF) and associated paper files.
• Track and manage the collection of regulatory, contractual, and training documentation throughout the trial lifecycle.
• Provide administrative and logistical support across the study team including scheduling meetings, coordinating correspondence, and supporting budget tracking.
• Assist with the preparation of investigator meeting materials and local logistical arrangements.
• Participate in the archiving of trial documents in accordance with regulatory and company standards.
• Collaborate on the preparation and maintenance of the List of Investigators, ensuring accuracy and completeness.
• Support internal process improvement initiatives and contribute to operational efficiencies across the function.
• Ensure full compliance with ICON SOPs, ICH-GCP guidelines, and all applicable regulatory requirements.

What You’ll Need:

• A degree in life sciences, healthcare, administration, or a related field is preferred.
• A minimum of 2 years of experience working as a Clinical Trial Assistant (CTA) within a Contract Research Organization (CRO) is required, ideally with exposure to electronic Trial Master File (eTMF) systems, Clinical Trial Management Systems (CTMS), and clinical studies across multiple therapeutic areas - oncology, cardiovascular/metabolic, immunology, neuroscience, and infectious diseases.
• Excellent organizational, time management, and communication skills.
• Strong attention to detail and ability to work independently in a fast-paced environment.
• Working knowledge of Microsoft Office Suite and familiarity with clinical systems such as Veeva Vault, CTMS or eTMF platforms is desirable.
• A proactive, team-oriented approach with a commitment to quality and continuous improvement.
• Based in Johannesburg due to office travel requirements.

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.