Clinical Trial Assistant

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

As a Clinical Trial Assistant,  an individual must be able to perform each essential duty satisfactorily as per the list of knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Administration, coordination, management of delegated study activities
• Proactive communication with clinical service providers
• Review of all homecare documentation in accordance with GCP and study specific requirements within target turnaround timeframes
• Coordination of responses from clinical service providers to queries
• Maintain Documents and Study Files, in accordance with GCP and study specific requirements
• Assist with audits to ensure inspection readiness
• Assist with Home Health Design, study conduct, and close-out procedures
• Assist with standard metric reporting and distribution
• Keeping all internal stakeholders informed in a timely manner
• Ensure high satisfaction of all internal stakeholders
• Comply with ICH/GCP, IATA, Data Privacy and other appropriate regulations
• Monitoring flow of incoming study documents
• Follow up with homecare providers for outstanding agency/clinician documents.
• Create and maintain internal files which may include clinician/ CSM documentation and ,and CRM data entry
• Other duties as assigned

Basic requirements for this role:

• Candidate with any Life Science degree can apply for this role.
• Should know recording, filing, and tracking progress of order fulfillment
• Should know to receipt and input of new and updated Physician Order Forms (POFs).
• Should know Management of supply storage area
• Should know Equipment and supplies inventory management and shipping
• Should know Maintaining adequate shipping and ancillary supplies
• Other duties as assigned
• Should have excellent communication skills (written and verbal)
• Should be Well-organized
• Should be able to multi-task
• Should be able to work independently or as an effective member of a team
• Should have attention to detail skills
• Should have Decision making skills
• Should be proficient in computer skills, including Outlook, Word, and Excel
• Should adheres to timelines and due dates
• Should take initiative while following directives
• Should be Proactive
• Committed to quality results

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.