CRM Data Steward (Salesforce.com)
About the role
This vacancy has now expired. Please click here to view live vacancies.
CRM Data Steward (Salesforce.com)
Dublin
ICON Clinical Research is a leading global Clinical Research Organisation (CRO), partnering with the Pharmaceutical and Biotechnology industries in the development and commercialization of new medicines.
We are currently recruiting for a new opportunity in our Dublin (Leopardstown) office – CRM Data Steward (Salesforce.com). This position is a result of expansion and continued investment into our successful commercial function.
As a CRM Data Steward you will be responsible for ensuring the integrity of data retrieved from our (Salesforce.com) CRM system, including trend analysis and continuous process improvement. Additionally this role holds (internal) customer facing responsibility into our global Business Development team, addressing gaps in knowledge and providing training to CRM end users.
Overview of the Role
- Assist in the creation, validation, maintenance and reporting of sales funnel data within the CRM system (Salesforce.com), providing support and training to internal users
- Working with the Senior Manager, Sales Operations, ensuring that high quality data is created, delivered and consumed throughout the ICON organization.
- Providing support to key Salesforce.com stakeholders, including our global Marketing, Inside Sales, Business Development, Proposals, Contracts and Finance teams.
Required Skills & Experience
· Candidates must demonstrate a prior knowledge of / experience working with the Salesforce.com CRM system.
· You should have excellent communication skills and have a consultative approach to your work.
· Knowledge of the Pharmaceutical or Clinical Research industry is preferred, but not mandatory. We will consider candidates from other (not related) industries.
· Excellent IT skills are required, including the use of CRM (Salesforce.com); word processing; spreadsheet, email and presentation software.
· Ability to balance strong attention to detail with overall business and deliverable objectives
· Strong interpersonal skills, including the ability to work effectively and confidently with senior members of the organization
· Ability and willingness to travel around 10 % of the time (international and domestic: fly and drive).
Benefits of Working in ICON
Other than working with a great team of smart and energetic people, we also offer a very competitive benefits package. This varies from country to country so a dedicated recruiter will discuss this with you at interview stage.
We care about our people as they are the key to our success. We provide an open and friendly work environment where we empower people and provide them with opportunities to develop their long term career.
What’s Next?
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity.
ICON is an equal opportunity employer – M/F/D/V and committed to providing a workplace free of any discrimination or harassment.
*LI-PW1
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. See all locations Learn more about Our Culture at ICON
Day in the life
.png)
Teaser label
IndustryContent type
BlogsPublish date
05/29/2025
Summary
Blood Cancer Day Blood Cancer Day is a powerful reminder of the millions of individuals and families whose lives are affected by hematological malignancies every year. These diseases are complex,
.png)
Teaser label
IndustryContent type
BlogsPublish date
05/22/2025
Summary
World Schizophrenia Awareness Day 2025 Every year on 24 May, World Schizophrenia Awareness Day offers a vital opportunity to raise awareness, dismantle stigma, and celebrate the strength of individ
.png)
Teaser label
Inside ICONContent type
BlogsPublish date
05/08/2025
Summary
Standing Strong on Ovarian Cancer Day: ICON's Commitment to Advancing Care Ovarian cancer remains one of the most challenging gynaecologic malignancies, both in terms of detection and treatmen
Similar jobs at ICON
Salary
Location
United States
Department
Regulatory, Drug Safety/ Quality Assurance & Other roles
Location
United States
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Other
Job Type
Permanent
Description
As a Surgical Science Liaison (Neurosurgery) – Part-time/Contract, you will join the world’s largest and most comprehensive clinical research organization, driven by healthcare intelligence.
Reference
2025-119361
Expiry date
01/01/0001
Salary
Location
US, Lenexa KCI (PRA)
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Lenexa
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Laboratory Support
Job Type
Temporary Employee
Description
We are currently seeking a Lab Analyst II to join our diverse and dynamic team. As a Lab Analyst II at ICON, you will be responsible for performing intermediate-level laboratory tests and analyses to
Reference
JR127410
Expiry date
01/01/0001
Author
Kahla CuretonAuthor
Kahla CuretonSalary
Location
Mexico, Mexico City
Department
Full Service - Corporate Support
Location
Mexico City
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
HR Advisor
Job Type
Permanent
Description
Hybrid Role: 3 days in the office / 2 days remote (home office)Location: Insurgentes Sur, Mexico CityWe are currently seeking an HR Advisor to join our diverse and dynamic team supporting our Canadian
Reference
JR131083
Expiry date
01/01/0001
Author
Daniela GuerreroAuthor
Daniela GuerreroSalary
Location
US, Lenexa KCI (PRA)
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Lenexa
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Laboratory
Job Type
Permanent
Description
We are currently seeking a Manager, PK Laboratory to join our diverse and dynamic team. As a Manager, PK Laboratory at ICON, you will be responsible for overseeing all pharmacokinetics (PK) laboratory
Reference
JR128689
Expiry date
01/01/0001
Author
Kahla CuretonAuthor
Kahla CuretonSalary
Location
US, Lenexa KCI (PRA)
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Lenexa
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Laboratory Support
Job Type
Permanent
Description
We are currently seeking a Full-Time Laboratory Assistant to join our diverse and dynamic team. As a Laboratory Assistant at ICON, you will provide essential support to laboratory operations by assist
Reference
JR128032
Expiry date
01/01/0001
Author
Kahla CuretonAuthor
Kahla CuretonSalary
Location
US, Salt Lake City (PRA)
Department
Full Service - Early Clinical and Bioanalytical Solutions
Location
Salt Lake City
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Laboratory Support
Job Type
Permanent
Description
We are currently seeking a Laboratory Assistant to join our diverse and dynamic team. As a Laboratory Assistant at ICON, you will provide essential support to laboratory operations by assisting with t
Reference
JR130420
Expiry date
01/01/0001
Author
Michael HartleyAuthor
Michael Hartley