Document Management Associate
About the role
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- Process study documents in accordance with client and study requirements as per study-specific processes, ICON SOPs/WPs and regulations, where applicable.
- Liaise with study teams and other Document Management staff in order to fulfill job responsibilities and activities.
- Complete departmental projects as assigned in accordance with specified timelines, ICON SOPs/WPs and regulations.
- Maintain study files as per study and/or client requirements or in accordance with ICON SOPs/WPs and applicable regulations.
- Complete activities related to document receipt and processing which may include but is not limited to: document receipt and review, scanning and indexing, quality control, copying, filing, forwarding or return to client/study teams and archiving.
- Provide information necessary to complete client and/or departmental status reports as requested by the management of the Document Management department.
- Inform the Manager of training issues, project activities, quality issues and timelines as directed.
- Provide copies of study documents to ICON or client personnel as requested.
- Participate in client and/or ICON audits and document archiving activities as necessary.
- Participate in training related to fulfillment of responsibilities as required by ICON and/or the client.
- Liaise with Clients, as appropriate, on project issues when directed by the Manager.
- Handle special projects or duties as requested by the Manager.
- Must have TMF (Trial Master File) experience and strong knowledge of Clinical Studies documents. Ability to successfully liaise with study project teams, staff, clients and management, as necessary. Good oral and written communication skills and interpersonal skills.
- Competent computer skills.
Impactful work. Meaningful careers. Quality rewards.
At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential. Learn more about Our Culture at ICON
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