Investigator Payment Associate

As a Investigator Payment Associate, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

What you will be doing:
• Check vendor payee details across multiple systems for accuracy
• Create site configuration package for CTPS
Manage CTPS initial and change requests in internal workflow system Manage CTPS access user requests
• Approve site invoices for sites using the Site Invoice Upload model within CTPS
• Approve manual payment requests for sites using the CTPS
• Prepare monthly site payment split payee allocation reports. Allocate & approve split payments in CTPS. Request ad-hoc invoice schedule of payees in parsing model.
• Liaise with SCBA and CTPS vendor as applicable to ensure accurate and timely processing of allocated payments on monthly schedule
•Configured Sites Approved Payments
•Support Pricing Lead in investigating payment queries
• Participating in team/department special projects as required

•Liaise across the CP&P team and with other departments such as local and global clinical teams and finance, to obtain necessary information required to configure the CTPS and resolve escalated issues.

You are:

• Bachelor’s Degree (or equivalent) with 2-4 years of relevant experience in the pharma or clinical research industry. 
• 3 years work experience on the similar role in clinical trials area 
• Experience in payments from CRO/ Pharma or Research Site
• Very high Excel level
• Excellent communication skills and attention to detail
• Fluent in English, both written and oral

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

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