At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
Healthcare Intelligence Experts.
Symphony Health, part of the ICON plc family, is a team of curious thinkers and intellectual problem solvers driving the healthcare data industry forward. We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients -- life science manufacturers, payers, and providers -- have today, as well as those they’ll have tomorrow. Together, we can help patients get the right drugs at the right times.
The Engagement Consultant is an exciting opportunity to join The Symphony Consulting practice. The Symphony Consulting practice works with pharmaceutical and biotechnology clients to address a wide range of business issues including market analyses, strategy development and business planning.
Projects include: portfolio/franchise/brand strategy, new product planning, pricing and reimbursement strategies; life cycle management; resource allocation and promotional effectiveness/media.
What will you do?
Essential Duties And Responsibilities
Responsible for engagement, delivery quality and customer satisfaction by structuring and managing engagement from inception to completion
Demonstrates excellent executive poise, presence, and relevance to executive leadership, up to the levels of CxO, at the world's premier Pharmaceutical and Healthcare companies
Application of strategy and consulting best practices
Primary focus on solving strategic and tactical sales and marketing issues across life science, biotechnology, and healthcare industries (including familiarity with leveraging Payers, Provider and Patient data as applied to one or more aspects of Commercial Effectiveness including Sales Force Optimization, Marketing Promotional Effectiveness, Managed Markets or Patient Centric Analytics)
Knowledge of advanced analytics and market research and ability to blend consulting, analytics and technology to help healthcare and pharma companies improve the ROI of their sales and marketing
Working in highly collaborative environment with other internal business units and using Symphony Health proprietary data and methodologies for custom analytics and as need (key areas of internal interface include Technology, Business Development, Client Solutions Teams and other Practice areas)
Detailed Duties
Responsibilities are broadly defined and are expected to increase as quickly as aptitude is demonstrated
Leverage analytical, creative and interpersonal skills to delivery strategic consulting services
Lead cross-functional project teams that deliver high-quality marketing and sales strategy projects to clients * Interpret and processes quantitative research and unstructured problem solving skills and/or advanced quantitative analytics skills
Ability to assume complete ownership of significant projects while at the same time being a part of and leading a close knit team is essential
Manage multiple projects simultaneously; consultants must organize own tasks and schedules in carrying out substantial business analyses and delivering high quality, client-ready work
Demonstrate considerable poise and business maturity to perform effectively and add value in the client environment, as our clients are often large, complex systems
Responsible for deriving insight from the analyses of complex data sates and development of a compelling and persuasive storyline and strategic recommendations for senior management
Responsible for leading client presentations and post-delivery follow ups to ensure client satisfaction Client Management
Managing internal stakeholders involved in executing/delivering project work
Work at all levels and across all client functions
Contribute to new business development and strengthening of client base
Manage presentations and proposal preparation process
Relationship management with clients purchasing large and recurring services Consulting and Innovation
Demonstrate a high level of ability to think strategically and lead initiatives to increase awareness and build credibility
Strong analytical skills to strategically address the full range of client issues towards commercial and marketing effectiveness
Contribute to innovation efforts across solutions that enhance the efficiency, client experience and overall engagement Project Management
Manage multiple consulting projects of varying complexity and multiple internal/external stakeholders
Ensure on-time and on-budget delivery for clients
Exhibit Leverage internal project management tools to assess project profitability Operational
Establish processes to support timely and delivery operational excellence
Validate scope, conduct project kickoff and satisfaction discussion with stakeholders
Review client deliverables to ensure they meet all client acceptance criteria
Support the development of client proposal Organization
Lead, mentor and "grow" the individuals within the Consulting Analytics team
Develop strong, positive cross organization relationships with internal groups and ensure collaboration with all functions in the organization
What do you have?
Bachelor's Degree in Life Sciences, Engineering (Biomedical or other focus), Business Analytics, Business Management, Economics, or related field; MBA or other healthcare-related graduate degree preferred
6+ years relevant experience from the Life Science industry
Strong understanding of secondary data sets and analytics
Pharmaceutical or biopharmaceutical marketing or market research experience desirable
Industry relevant consulting experience is preferred
Strong knowledge and application of pharmaceutical research resources
Familiarity working with/across the range of Commercial Pharma stakeholders
Understanding of market/financial analysis in context of life sciences business needs
Strong understanding and ability to develop and interpret quantitative models
Excellent organizational skills and ability to deliver on deadlines
Highly analytical and strategic problem solver
Ability to adapt and learn quickly *Demonstrated proficiency in storytelling and creating compelling visuals for project delivery
Ability to assume ownership of significant portions of tasks while at the same time being a part of and/or leading a close-knit team *Strong project management, time management and organizational skills
Excellent Microsoft Office skills, such as Excel and PowerPoint (SQL is a plus)
Based in the US or Canada; able to work remotely from home
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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