Manager, Laboratory

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The role:
The Laboratory Manager will be responsible for the Chemistry and Hematology departments within a large global central Laboratory.
• Manages the activities of the laboratory department within quality and budgetary guidelines. Ensures work in accordance of agreed turn-around time. Monitors and review proficiency testing, operational and department budget, laboratory quality control data, quality control systems and corrective actions.  Conceive and implement continuous 

  improvements and operational updates. Assists in developing and responsible for managing metrics related to all of the above.

• Effectively monitors laboratory operations in section and provides guidance to staff for all issues that arise including but not limited to, instrument failures, reagent/ quality control issues, sample integrity issues, delays in testing and communication of abnormal result.

• Facilitates a proactive management approach, with open communication lines.
• Assures good documentation and up to date training of the testing laboratory staff. Assure practices are consistent with industry standards, including GLPs and Committee for Harmonization (ICH) for Good Laboratory Practices.
• Oversee subordinates and interact with a diverse team of scientists.

• As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

You will need:
• Masters Degree with 3-5 years of experience in a regulated laboratory is preferred.
• Requires an understanding of one of more of the following: biochemistry and or Hematology.
• Good communication skills are required.
• Experience with software for data analysis or other statistical analysis software.
• Excellent oral and written communication skills.
• Demonstrated ability to multi-task and prioritize projects efficiently.
• Good organizational skills and experience in the establishment and oversight of contracts.

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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