Operations Recruitment Management - Remote

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations. With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life. Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The Patient Recruitment Manager will act as the primary contact for the trial team for management, execution and timely delivery of tactics for patient and site facing initiatives in support of a clinical trial. 

• Critical evaluation of study protocols to identify enrollment and retention challenges requiring proactive recruitment/retention solutions
• Work with Therapeutic Experts and project delivery teams to determine strategic positioning of the recruitment/retention campaign within the overall study management strategy.
• Select and work with the appropriate partner vendor/s to develop, protocol specific recruitment/retention strategy and tactics.
• Work closely with proposal and study teams to present strategic recommendations to clients. Written and presentation-formats.
• Provide project teams ongoing assessment of contract scope and management of contract process 
• Responsible for all aspects of recruitment/retention project management including integration/coordination of vendor services into overall study management.
• Develop, present and facilitate recruitment/retention training sessions as needed including internal trainings, study team trainings, and investigator meeting presentations/workshops.
• Participating in the identification, evaluation and selection of recruitment/retention partner vendors.
• Participate in the development and management oversight of communication flow and project management processes with partner vendors.
• Participate in strategic planning and group development.

What do you need to have?

• What do you need to have?
• Bachelor’s degree required, Master’s Degree preferred
• 7+ years clinical research industry experience
• Must have 5+ years focused in patient recruitment/retention strategy and/or project management
• May travel once a year

Benefits of Working in ICON:

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.