Project Assistant/ Site Manager

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The role:

Establishing and maintaining strong working relationships with site contacts and internal BioTel Research departments

•   Serving as main point of contact for Imaging and/or Cardiac sites participating in Clinical Trials

•   Providing site support via email and telephone

•   Generating and documenting all site communications associated with the Site Qualification process from initial contact to First

Participant Ready status

•   Providing sites their necessary access credentials

•   Maintaining an audit ready file documenting the qualification process for all sites

•   Ensuring weekly status follow ups are completed on time and entered in the site database

•   Entering and updating site information in the site database as needed throughout the study

•   Maintaining study specific site qualification trackers for sponsors

•   Providing support and site updates on internal/external Kick Off meetings and weekly teleconferences

•   Collaboration with Documentation & Training to ensure study requirements are in alignment and communicated with sites accordingly

•   Request/track sites return equipment at study close

•   Providing daily and weekly metrics for completed activities to management

•   Creating unique project specific templates for site communication

•   Proactively communicating with Project Management if issues or concerns arise that may impact site qualification

•   Managing special projects and programs assigned by the Manager, Site Operations

Requirements:

• Associates degree in business, life sciences, or relevant work experience
• 2-5 years experience in a customer facing position, ideally in the Pharmaceutical, Biotechnology, and/or CRO industry
• Strong facilitation skills
• Good collaborator
• Proficiency in both spoken and written English
• Ability to operate effectively within an international and rapidly changing environment
• Ability to work under pressure and within a team environment
• Demonstrates outstanding organizational skills

• Excellent costumer service skills

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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