Site Care Partner (SCP)

As a Site Care Partner you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. 

Job title: Site Care Partner

Working location: Client office, Flexible work from home

This role is responsible for site monitoring and oversight and building and retaining relationships from site activation through the lifecycle of studies. As part of the oversight responsibilities, this role will utilize and interpret data from analytic tools, in conjunction with country and regional intelligence to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks. This role is also accountable for identifying CRA performance issues and is responsible for ensuring appropriate corrective and preventative actions are put in place. The Site Relationship and Excellence Partner is the “face of top 10 pharma” and therefore accountable for ensuring that sites receive necessary support and engagement, issues are resolved, and top 10 pharma reputation is that of “Partner of Choice.”

What you will be doing:

• Responsible for investigator sites relationship building and management
• Responsible for proactively providing local intelligence
• Accountable for study start-up, activation, and execution to plan For targeted sites
• Provide enrollment support and ensure progress by responding to start up and recruitment issues from investigators, partner with study team to define and support recruitment initiatives at site / country level.
• Responsible for CRO and Study Management Interface
• Responsible for process, standards, and oversight
• Protocol Site Oversight
• Site and Study Management Interface

You are:

• A scientific or technical degree in the healthcare area is preferred along with extensive knowledge of clinical trial methodology. In general, candidates for this job would hold the following levels of education/experience:
• BS/BSc/MS/MSc or equivalent + 7 years of clinical research experience and/or quality management experience.
• English is require
• Solid knowledge of clinical development processes with strong emphasis on monitoring
• Demonstrated ability to oversee a 3rd party and/or demonstrated ability in Quality Assurance (preferred)
• Project management experience preferred in the clinical development area
• Ability to lead, troubleshoot and influence for delivery
• Independent approach

Why ICON?

Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture – one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

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