Sr Director - Recruitment Operations (APAC)
About the role
This vacancy has now expired. Please see similar roles below...
Sr Director - Recruitment Operations (APAC)
Location: India
Overview:
DOCS provides global strategic resourcing and FSP services to the biopharmaceutical and medical device industries. Founded in 1997, DOCS has grown to become the premier resourcing provider for the clinical development industry.
ICON acquired DOCS in 2007 with the objective to establish a Strategic Resourcing; Functional Service Provision product. Since 2007 DOCS have grown to become THE industry leader, partnering with various big pharma and global biotech business' providing various FSP solutions (Clinical; Drug Safety; Data Management; Biostatistics; Regulatory).
DOCS is seeking an experienced Recruitment professional with demonstrated People management and APACt leadership expertise in actively driving recruitment teams to successful delivery, coming from a CRO or recruitment agency with sector experience.
What you do?
A Senior and Strategic role in our business, you will have responsibility for a team of recruiters based across APAC and driving recruitment performance for Key DOCS clients, delivering against the placement budget and managing key metrics and will be responsible for:
Role:
* Provide leadership to the APAC Recruitment team, winning hearts and minds of APAC Recruitment team
* Acts as SPOC for DOCS Recruitment for APAC region
* Drive Recruitment operations: productivity, reduce TTF, quality metrics
* Develops and grows APAC recruiters, training and development
* Ensure cross border working as a team
* Commercial, measures RoI on attraction spend, seeks margin improvement,
* Provide and validates salaries for new client opportunities pricing for BD
* Reporting on performance, metrics,
* Point of escalation for Recruitment issues and responsible for successfully driving issue resolution
* Uses external market data and insight to support recruitment decisions
Responsibilities:
People:
* People Development, training, succession planning
* Weekly 121 with DRs
* Weekly team meeting
* 1/4ly Regional business updates
* Develop succession plans
* Performance management
Operations:
* Deliver against regional hiring targets
* Resolve sourcing challenges
* Increase productivity per recruiter
* Drive performance on key programs
* Ensure aging roles are below SLA requirements
* Identify best sourcing channels per country and measure RoI
* Point of contact for Recruitment challenges and drive solution
* Support /lead on global projects such as EVP
Commercial:
* Work with VP on hiring budget and track performance
* Measure RoI on all sourcing channels utilized - Seek new sourcing channels
* Identify margin improvement opportunities e.g. transfers of resources across programs, promotions of resources to new roles e.g. Snr CTA
* Understand margin per programs and per country
* Forecasting of placements per month
Market Insight:
* Understand countries trends and challenges
* Provide market rate for salaries
* Act as SPOC for Recruitment lead for APAC in client and BD meetings
Reporting:
* Track programs, teams, and individual's performance using Avature
Sourcing Hub:
* Leadership to sourcing team based in India
* Build on the Sourcing team capabilities
* Develop it as a centre of excellence for global recruitment
* Define its roles and responsibilities
* Define its measures of success
* Report on progress and activity
* Drive sourcing innovation and measure RoI
* Champion sourcing Hub globally
Group
* Build relationships within peers (Recruitment DIR) across operations, and the wider ICON (Ops, HR, marketing)
What you need?
You will need significant relevant experience within a CRO or Pharmaceutical environment including:
* Leadership experience of regional level, running large, complex matrix teams across geographies.
* Experience in running Recruitment Operations team
* Education: minimum of a bachelor's degree (Master's degree preferred)
Benefits of Working in DOCS:
At DOCS, we offer our employees a chance to develop their careers and grow as part of a global company. We offer clear progression plans and job satisfaction, providing our candidates and employees with career opportunities that suit their interests, job preferences and skill-sets.
What's Next?
Following your application you will be contacted by one of our dedicated recruiters and if successful, we will be able to provide you with more details about this opportunity.
ICON is an equal opportunity employer - Minorities/Females/Disabled/Veterans and committed to providing a workplace free of any discrimination or harassment.
A better career. A better world. A better you.
Our people are our greatest strength, are the core of our culture and the driving force behind our success. Throughout all levels of the company, our people have a drive to succeed and a passion that ensures what we do, we do well. We help you build exciting and rewarding careers, deliver results to help bring life-changing medicine and devices to market and maintain ICON’s success as an industry leader. See all locations Read more
Day in the life
Teaser label
Inclusion & BelongingContent type
BlogsPublish date
04/29/2024
Summary
Cultural Fit in the Workplace Finding the perfect cultural fit is crucial when searching for a new employer. It goes beyond just the job description and salary package. Cultural fit refers to how
Teaser label
IndustryContent type
BlogsPublish date
04/29/2024
Summary
Precision medicine is a groundbreaking approach that aims to revolutionise healthcare by tailoring medical treatments to individual patients. Unlike traditional medicine, which adopts a one-size-fi
Teaser label
Our PeopleContent type
BlogsPublish date
04/29/2024
Summary
Deepak is a Clinical Data Management Project Manager at ICON Strategic Solutions, the largest global provider of Functional Service Provision (FSP). He works as a dedicated resource within one of o
Who we are
Similar jobs at ICON
Salary
Location
Argentina
Department
Clinical Monitoring
Location
Argentina
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Monitoring
Job Type
Permanent
Description
As Clinical Research Associate (CRA), you will be joining the world's largest & most comprehensive clinical research organization, powered by healthcare intelligence. A CRA is a professional who cont
Reference
2023-103904
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio SanquizSalary
Location
Argentina
Department
Clinical Trial Management
Location
Argentina
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Clinical Trial Management
Job Type
Permanent
Description
As a Clinical Trial Manager you will play a key role in improving the lives of patients by accelerating the development of our customers drugs and devices through innovative solutions.
Reference
2023-103323
Expiry date
01/01/0001
Author
Tulio SanquizAuthor
Tulio SanquizSalary
Location
Belgium, United Kingdom, Denmark, France, Spain, Germany, Netherlands, Switzerland
Department
Medical Affiars & Medical Writing Roles
Location
Belgium
Denmark
France
Germany
Netherlands
Spain
Switzerland
UK
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Medical Writing
Job Type
Permanent
Description
As a Principal Medical Writer you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. As principal medical writer, you will be
Reference
2023-103952
Expiry date
01/01/0001
Author
Natalia RothAuthor
Natalia RothSalary
Location
Ireland, Europe, United Kingdom, South Africa, Poland, Bulgaria, Spain, Germany, Netherlands, Romania, Czech Republic, Slovakia
Department
Biometrics Roles
Location
Any EMEA Location
Bulgaria
Czech Republic
Germany
Ireland
Netherlands
Poland
Romania
South Africa
Spain
UK
Slovakia
Remote Working
Remote
Business Area
ICON Strategic Solutions
Job Categories
Statistics
Job Type
Permanent
Description
As a Principal Biostatistician you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.
Reference
2023-104906
Expiry date
01/01/0001
Salary
Location
Ireland, Dublin
Department
Full Service - Corporate Support
Location
Dublin
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Accounting & Finance
Job Type
Permanent
Description
ICON is recruiting for a Financial Analyst within out Business Planning department, on a Permanent hybrid-working basis, to join a thriving & growing team based in our HQ office in Leopardstown, Dubli
Reference
JR112525
Expiry date
01/01/0001
Author
Tatiana AbascalAuthor
Tatiana AbascalSalary
Location
UK, Swansea (PRA)
Location
Swansea
Remote Working
Office Based
Business Area
ICON Full Service & Corporate Support
Job Categories
Project/ Program Management
Job Type
Permanent
Description
ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotech
Reference
JR119186
Expiry date
01/01/0001
Author
Tatiana AbascalAuthor
Tatiana Abascal