Team Lead, Language Services

Team Lead, PCS - Office or Homebased - Bulgaria, Poland, Hungary, Romania or Spain

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Team Lead, eCOA project management, language solutions, PCS

Job Overview:

The language services team within ICON is seeking highly skilled and experienced Team Lead to oversee our eCOA implementation activities.

This role involves leading a team of screen review specialists and migration project managers to ensure the successful implementation and migration of eCOA Electronic Clinical Outcomes Assessment.

The ideal candidate will have a strong background in project management, technical expertise in eCOA systems, and experience in translation and localization.

Responsibilities:

• Oversee 12 eCOA project managers, fostering a collaborative and high-performance work environment, and managing employees’ life cycle including appraising performance, goals and guiding professional development.
• Managing the staffing of eCOA projects effectively.
• Ensuring that eCOA projects are completed on time, within budget, to the highest quality standards and comply with relevant regulatory requirements, industry standards and SOPs.
• Providing guidance, training and professional development opportunities for team members to enhance their skills and knowledge in eCOA implementation & migration.
• Preparing and presenting project information at internal & external meetings.
• Contributing to initiatives focusing on technology, automation and process improvement.

Required knowledge, skills and abilities:

• Bachelor's degree in a relevant field (e.g. Life Sciences, PRO, information technology, project management, linguistics).
• Minimum of 5 years of experience in eCOA project management, clinical research, translation and localization, with managerial experience.
• Excellent verbal and written communication skills.
• Fluency in English is essential, any additional language would be a strong asset.
• Strong understanding of eCOA platforms/systems and translation technologies.
• Experience working with TMS and CAT tools.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients with demonstrated cultural and emotional intelligence.
• Attention to detail to ensure quality and accuracy in eCOA process.
• Good problem-solving skills.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply