HR Advisor - 6 month FTC - Langen / Dublin job in

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HR Advisor, Shared Service Centre

Based in eithte Langen, Germany or Dublin, Ireland

6 month temporary assignment

Fluency in German and English

Immediate start possible

We currently are looking for a HR Advisor to join our HR team in Langen, Germany. In this role you will act as first line support for queries primarily from managers and employees.

About the HR Advisor role within ICON:

• Deliver services (both transactional and support) from the Portfolio of Services to internal customers (managers and employees) within agreed service levels
• Provide responses to and guidance on all HR processes and policies, typically related to benefits, payroll, leave of absence queries. You will also work with Talent Acquisition with contract production and onboarding of new joiners.

• Responsible for follow up on employee requests, issues, and processes in order to ensure complete resolution for the customer. This will include the ability to interface professionally with all levels within the organization and pursue relevant resources until resolution is reached.
• Educate customers to ensure that where possible services are provided through e-channels and the HR portal
• Contribute to the creation of solutions to improve and standardize (globally where possible) the service by identifying and recommending opportunities for improvement
• Ability to document processes and share knowledge with team member that comes into the Service Centre

To succeed you will need:
You will need a strong background as a HR generalist supporting the full HR lifecycle. You will have very strong written and verbal communication skills in composing emails and messages to customers. You will have very strong word and excel skills and some powerpoint skills would be beneficial. You will have used ticketing systems before and will be confident with learning new systems. You will be able to work in a very fast paced environment with a workload requiring tight deadlines and produce that work accurately to high standards.

We invite you to review our opportunities at www.iconplc.com/careers.

What’s Next?
Following your application you will be contacted by one of our dedicated recruiters and if successful we will be able to provide you with more details about this opportunity. ICON is an equal opportunity employer - M/F/D/V and committed to providing a workplace free of any discrimination or harassment.

*LI-AC1

*LI-MP1

Impactful work. Meaningful careers. Quality rewards.

At ICON, our employees are our greatest strength. That’s why we are committed to empowering you to live your best life, both inside and outside of work. Whether your ambition is lead a global team, become a deep scientific or technical expert, work in-house with our customers or gain experience in a variety of different ICON functions, we will support you in realising your full potential.
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HR Advisor - 6 month FTC - Langen / Dublin

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