At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership, and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touchpoint. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
The Role:
The ICON Medical Imaging Technical Project Manager (TPM) is responsible for planning, executing, and delivering solutions for new and existing products, modules, and services in accordance with the relevant SOPs. The TPM ensures each milestone for each project is met, coordinates efforts between the client, clinical operations, data management, and technology teams. This position works with internal and external stakeholders to bring structure while implementing complex, project-based systems with increased efficiency and the delivery of all projects and services, and in turn, enhanced client satisfaction. Technologies employed include ICON proprietary systems.
- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
- Own activities associated with the technical aspects of project and data delivery execution starting with read design and user requirement gathering through system maintenance and retirement.
- Coordinate and perform activities that involve the stakeholders at each milestone.
- Assemble, coordinate, and Perform check ins for; initial drafting of functional specifications, functional specification finalization and handover, development check points, development handover, UAT handover, Client Demo, and Lessons Learned.
- Author or manage development all project related documentation to ensure thorough coding and testing.
- Collaborate with all users to define acceptance criteria, prioritize bugs, and feature requests into requirements for project releases.
- Schedule and resource management for all staff involved with the SDLC and data delivery.
- Schedule and run meetings with end users and customers to ensure the delivery of the project is accurate, on time, and on budget
- Serve as the primary technical contact for project execution and data deliveries for both ICON internal customers and Client customers.
- If not authoring, review all project system documentation to ensure consistency and accuracy of user requirement implementation
- Ensure project systems are built, released, and data deliveries are in accordance with client and internal ICON customer expectations
- Test pre-go-live systems, review, and recommend changes to stakeholders
- Develop and deliver progress reports, requirements/configuration documentation and Client demonstrations.
- Gain a deep understanding of the customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Collaboratively adapt existing and develop new project plans, processes, and communication standards for the operations teams.
- Assist with management activities for systems in development, validation, and production.
- Proactively manage changes in project scope, identify potential crises and devise contingency plans.
- Own the communication and execution of solution hand-over to client services, service delivery, technology, and other team members at designated milestones.
- Travel (approximately 10%) domestic/or international travel
- Other duties as assigned
What you will need:
- Project Management experience (with at least 2 years hands-on imaging experience)
- Bachelor's degree in science or other relevant discipline and appropriate experience
- SQL/Python experience preferred
Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.
ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.
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