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Senior Director, Client Engagement

  1. Blue Bell
JR123716
  1. Statistics, Clinical Data Management
  2. ICON Full Service & Corporate Support
  3. Hybrid: Office/Remote

About the role

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Senior Director, Health Data Strategy - US - Remote/ Hybrid

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Symphony Health comprises curious thinkers and intellectual problem solvers driving the healthcare data industry forward. We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients -- life science manufacturers, payers, and providers -- have today, as well as those they’ll have tomorrow. Together, we can help patients get the right drugs at the right times.

The Senior Director, Health Data Strategy has primary responsibility for managing a team to develop and leverage/manage strategic data partnerships, data acquisition, data asset optimization, data acquisition efficiencies, and innovative solutions to drive business value, speed, and business impact.  Moreover, this person will support building capabilities and best practices in data acquisition and data partner management and will support best practices across the enterprise.  This crucial role is the primary interface for day to day interactions of data partnership operations,  strategy and transformation initiatives, and internal customers.

What you will do

  Strategic Data Partnerships:

  • Lead a team to onboard data partners and cultivate new strategic relationships with emerging data partners.

  • Drive Symphony’s roadmap and strategy to align with the business’s overarching goals and objectives.

  • Support the development and execution of the Data Acquisition Strategy, capturing the needs and demands from strategic business units.
     

 Data Asset Optimization:

  • Ensure that both traditional and non-traditional data acquisitions are owned, stewarded, and optimized for critical insights.

  • Support the Data Excellence organization by leveraging existing or newly acquired data to improve decision-making across the enterprise.
     

  Vendor & Contract Management:

  • Manage and optimize relationships and contracts with current and emerging vendors.
  • Oversee third-party agreements, data sharing arrangements, and contracts to ensure risk and legal compliance.
     

  Customer & Internal Team Collaboration:

  • Drive customer satisfaction by implementing the data acquisition strategy and aligning it with business needs.

  • Work collaboratively with internal teams to ensure data assets are efficiently utilized for business impact and intelligent action.
     

  Innovation & Strategic Input:

  • Identify the data required to meet evolving business needs and provide input into business cases.

  • Lead research and strategy implementation to enhance the company’s data acquisition capabilities and drive value.

Your Profile

  • 15+ years of relevant professional experience in strategic contract/account/vendor management, metadata management, or related fields.

  • Extensive experience in risk and legal reviews of vendor contracts and licensing agreements related to external data.

  • Proven ability to successfully manage teams and achieve results.

  • Experience working with various types of patient healthcare data assets.

  • Strong background in sales and partnering processes, including contract negotiations.

  • Demonstrated collaboration skills, with the ability to work cross-functionally towards common goals.

  • Executive-level communication skills.

  • Reside in the US.

  • Ability to travel nationally (15%-25%).

  • Bachelor’s degree in business, marketing, research-based social science, statistics, pharmacology, or quantitative methods required.

  • MBA or a similar advanced degree preferred.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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