Senior Project Manager - Language Services

Senior Project Manager - Language Services - Colombia and Chile

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Senior Project Manager will support with expanding business growth within the Language Services team through Regulatory Labelling authorization services. We need to hire an expert with a high level of specialty and expertise in this complex process. This expertise is essential to train our Project Management and Client Services departments, ensuring they can handle these projects. The new hire will lead the setup of training programs and expedite our service offerings, enabling us to strategically enhance our portfolio.

What you will bring:

• Lead the training plans for Regulatory Affairs within the Language Services department

• Primary point of contact for designated complex, single service projects and responsible for developing successful working relationships with clients (internal and external), and ensure repeat business return to ICON

• Responsible for project scheduling and implementation, resource requirements and deliverables

• Develop and maintain project management plans

• Responsible for developing workflows for Regulatory Affairs language services within the organization

• Responsible for risk mitigation strategies, associated action plan and issue resolution

• Responsible  for   managing  cross-functional   project   team 

• Provide direction and support to project team

• Manage projects in accordance with the contract budget and contracts

• Collaborate with Client Services to ensure successful completion of change orders

• Managing relevant invoicing procedures and revenue recognition, as needed

• Track project deliverables using appropriate tools

• Effectively monitor and report on progress of the project to all stakeholders

• Implement QC activities as necessary and monitor relevant quality metrics

• Develop a succession plan and in the event of a change to the team, ensure an effective hand-over

• Organizes and monitors workloads of department or functional team.

Your profile:

• Educated to a degree level preferable within foreign languages, linguistics, translation and/or interpretation.

• +6 years prior applicable experience.

• Experienced with localization project management or translation project management roles for LSP.

• CAT tools, TMS and word formatting experience required.

• Strong Regulatory Affairs Labelling experience.

• Strong attention to detail and well organized with an ability to manage multiple complex projects.

• Adaptable and able to problem solve effectively.

• Strong communicator with an ability to present to various audiences.

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What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply