Supervisor, Contracts

Supervisor, Contracts - India, Bangalore - Hybrid, office-based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

What you will be doing:
• Recognize, exemplify and adhere to ICON's values which are based on our commitment to People, Clients and Performance.
Contract/Change Order Development:
• The role of the Supervisor is to coordinate, develop, negotiate, and execute all client/sponsor contracts and change orders for newly awarded and on-going projects.  
• Assist Contracts Managers in providing comprehensive QC review of contracts and change orders to identify potential issues/concerns and to ensure high quality and accuracy (error free) prior to client submission.
• Understand the operational department’s tasks and roles within the task as well as cost drivers within ICON.
• Coordinate, develop, and negotiate contracts and change orders for newly awarded and on-going projects at ICON.  
• Solicit input and review of contracts and change orders from the relevant operational departments.
• Understand reasons and challenge supporting information provided by the project team related to budget changes (timeline, specifications, tasks, hours, etc) and that the budget changes are reasonable and justified. 
• Understand and interpret legal language contained in a MSA, Letter of Intents, Start-up Agreements and standalone contracts.
• Work simultaneously on numerous contracts and/or change orders.
• Independently manage and prioritize personal and team workloads in relation to timelines and client submissions with consistent accuracy and speed.
• Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
• Provide project/financial analysis on the project budget to justify supporting information from the project team on prior to client submission.
• Develop and maintain client/project files and tracking tools.
• Develop cash neutral payment schedules.
• Update Salesforce in a timely and consistent manner with concise, accurate information on status of the contract or change order.
Quality
• Review client/project documents and budgets to ensure accuracy with minimal to no errors prior to submission to their Director for final QC review.
• Q.C. team’s members work as needed

Build Relationships:
• With ICON project teams, sales, proposals, finance, project analysis, and ICON management.
• Understand work practices with clients and other ICON service areas.
• Build strong client relationships and understand their respective contractual and work practices and guide the ICON project managers, project teams, finance, vendors etc to follow such practices.
Communication:
• Lead discussion and negotiation with ICON Legal and Sales Team to determine the appropriate terms and conditions to be included in the contracts (inclusive of Letter of Intents and Start-up Agreements) and change orders.
• Lead discussion and negotiation with clients related to the contractual document (Letter of Intents, Start-up Agreements, standalone contracts) and project budgets.
• Provide the relevant information, analysis, recommendations required, and solution for negotiations and discussions with clients regarding cost proposals/change orders/contracts to the Director, the respective Sales personnel, and project teams.
• Ensure clear and direct communication when corresponding (verbally or written) with the project team and client on the status of the contract and/or change order.
• Organize, lead, chair, and manage internal meetings and/or client related meetings required related to contracts and change orders.
• Recognize when client questions/comments need required input and review by Legal and/or operations/senior management.
• Liaise with their Director/ Contract Manager on any issues that need to be escalated within ICON or the client.
Process Improvement:
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. 
• Propose, plan and implement process improvements and efficiencies that impact the team including playing a key role in taskforce initiatives.
Travel:
• Travel (approximately 10%) domestic and/or international.
Other:
• To undertake other reasonably related duties as may be assigned from time to time.      

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply