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Global (Senior) Clinical Trial Assistant

  1. Taipei
2025-120684
  1. Clinical Trial Support
  2. ICON Strategic Solutions

About the role

As a Global (Senior) CTA you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

Working location: ICON office, fully office based. **No flexible to work from home.


What you will be doing:

  • TMF filing, quality, maintenance, compliance, and oversight
  • Development and delivery of sites’ ISF, and eISF when utilized, and act as primary point of contact for the sites and manage the Site Operations/monitor access to eISF prior to SIV
  • Maintain sponsor Registries and systems as required
  • Provide reporting to support management of clinical trials
  • Provide support with audit and inspection readiness activities
  • Perform customization and translation of documents as required
  • Preparation of documents and communications for distribution to and collection from sites, as required
  • Manage physical printing, shipping and archiving needs as required
  • Contribute team project and initiative at country or regional level
  • Provide technical and operational support to the study team members from study start up to study close out
  • Support of site payment services, patient compensation services and other local payments as required
  • Works proactively and independently to coordinate and prioritize multiple key tasks at site, country and study level.
  • Serve as SME for key CTA processes, systems and tasks.
  • Collaborates with regional or local cross functional study team members of varying levels of seniority.
  • Use established procedures and methodologies to ensure the completion of assigned tasks according to timelines and to required quality standards.
  • Perform the assignments by supervisors
  • Be agile and flexible in adapting to the changes in work scope according to business needs

<For Senior level>

  • Provide support to managers for development and implementation of on-board training for new hires
  • Work with managers to identify continuous improvement opportunities to enhance operational efficiencies.
  • Gathers and retains knowledge of local processes that enable clinical trial execution where required.
  • Lead the development and delivery of sites’ ISF, and eISF when utilized, and act as primary point of contact for the sites and manage the Site Operations/monitor access to eISF prior to SIV

You are:

  • Bachelor degree is expected for entry to this role.
  • Good to Fluent English Language skill is essential (This role is expected to provide support across the world, based on project assignment)
  • Nice to have experience training within the pharmaceutical industry (e.g. Intern, Apprentice, or Undergraduate placements)
  • Experience in managing workload independently and managing priorities effectively


What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs
  • Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
  • Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others



Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

 

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