Study Support Assistant

Study Support Assistant- South Korea

You will play a vital client facing line management role, embedded in our clients business. You will be responsible for the management of day to day clinial trial activities, ensuring everyone is well-trained on ICON standard processes, and promoting efficiency, quality, and timeliness in project work.

You will be partnering with a well-known global pharmaceutical company with a strong portfolio in cancer, cardiovascular, gastrointestinal, infection, neuroscience, respiratory and inflammation medicines.

You will have an opportunity to work in a solid partnership and an environment driven by innovation and continuous improvement. This program is for you if you are looking for an environment where people feel they belong and are empowered to reach their full potential, perform at their best and make a valued contribution to saving lives.

What you will be doing:

• Maintain timelines and ensure accuracy and completeness of data entered into company systems
• Serve as the primary in-house contact for sites and investigators participating in studies
• Conduct and completes remote site management activities, with support as needed, according to applicable SOPS and the Study Monitoring Plan.
• To contact Clinical sites for specific requests (e.g. enrolment updates, missing documentation, data entry timeliness, data query follow-up, CDA finding follow-up, and action Item resolution or other sponsor specific CRA tasks.
• Take responsibility for project tasks and sees these tasks through to successful completion, with support.
• Maintain a professional interpersonal relationship with study team, sites, and Sponsors
• Participate in QA Audits as needed.
• Regularly attend and gives to project specific and departmental meetings
• Ability and willingness to travel as needed (drive and fly)
• Maintain Sponsor and patient confidentiality
• Other duties as assigned

#LI-Hybrid

#LI-SO1

You are:

• Minimum Bachelor's degree in a life science
• At least 12 months of a CTA/Clinical Trial Assistant or similar role experience within the clinical/pharmaceutical industry
• Understanding of ICH GCP Compliance
• Excellent communication and organizational skills
• A phenomenal teammate
• Partial Home-based

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.