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Patient Recruitment Associate II

  1. Mexico City, Reading
JR132522
  1. ICON Full Service & Corporate Support
  2. Patient Recruitment
  3. Office or Home

About the role

PRA II

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

The Patient Recruitment Associate is responsible to support the assigned Manager/Sr. Manager with the development and execution of Patient Recruitment and Retention strategies and tactics appropriate to the awarded study needs and in alignment with the Sponsor requirements.

The role

  • Support assigned Manager/Sr. Manager, Patient Recruitment, in the preparation of presentation materials for Kick Off Meetings, Study Team Meetings, as needed

  • Attend and support assigned Manager/Sr. Manager, Patient Recruitment, at Kick-Off Meetings and project meetings to discuss recruitment and retention strategies/tactics, as needed

  • Support the development and execution of patient recruitment and retention activities, including the management of vendors, the development and review of materials, and media campaigns

  • Collect and organize recruitment metrics from sites, vendors, and internal teams

  • Assist with the development, review, and execution of Vendor Statement of Work (“SOW”)

  • Submit requisitions in ICON’s purchasing system

  • Support management and oversight of vendors, including the quality, accuracy and timeliness of deliverables; responsible for the quality of end products provided

  • With minimal direction or oversight, initiate and track IRB/EC submission, translations, and material production and distribution

  • Ensure that study materials are saved to the Patient Recruitment eRoom/BOX appropriately, including but not limited to study materials, presentations, and tracking/metrics

  • File patient recruitment study materials in eTMF in accordance with File Management Plan and track to ensure 100% compliance

  • Deliver high quality standards and strive for excellence. Act in a proactive, flexible, and responsive manner to both internal and external needs

  • Effectively work within the remote global patient recruitment team on awarded projects with performance of all general project management activities including:

  • Develop effective working relationships that foster an atmosphere of motivation, creativity, and innovation

  • To work with the assigned Manager/Sr. Manager to ensure lessons learned are documented and case studies developed

What you need

  • Bachelor's degree

  • Excellent English communication skills

  • Prior relevant clinical research industry experience

  • General knowledge of Good Clinical Practices

  • Prior Patient Recruitment experience is a plus

  • Basic computer skills including MS-Office (e.g. Word, Excel)

  • Sound interpersonal, verbal, and written communication skills

  • Ability to communicate with team members clearly and concisely

  • Work successfully in a virtual global team

  • Able to troubleshoot potential issues and make decisions with input from line manager

What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

  • Various annual leave entitlements
  • A range of health insurance offerings to suit you and your family’s needs.
  • Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
  • Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
  • Life assurance
  • Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply

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